Get an overview of this hotelHigh-rise London hotel overlooking Hyde Park
Popular property highlights
With a stay at Lancaster London, you'll be centrally located in London, convenient to Kensington Gardens and Royal Albert Hall.
This 5-star hotel is close to Buckingham Palace and London Zoo.
Make yourself at home in one of the 411 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).Information missing or incorrect? Tell us!Opens in a new window
Renovations & Closures
The hotel owner's passion for Thai culture adds a unique Asian sensibility to both the food and interior décor of the Lancaster London. The hotel's Island Grill restaurant serves hot and cold buffet breakfasts each morning (surcharge), while Nipa Thai serves Thai cuisine for lunch and dinner. 24-hour room service is available.
The 12 Meeting and event facilities include 2 separate conference suites, which can each accommodate more than 1,200 people, and several smaller meeting spaces. The hotel offers complimentary wireless Internet access throughout, a 24-hour fitness facility, and a fireplace in the lobby.
- Concierge services
- Breakfast available (surcharge)
- Airport transportation (surcharge)
- Total number of rooms - 411
- 24-hour front desk
- Express check-out
- Multilingual staff
- Number of floors - 18
- Dry cleaning/laundry service
- Free newspapers in lobby
- Conference space
- Fireplace in lobby
- 24-hour fitness facilities
- Free WiFi
- Express check-in
- Meeting rooms 12
- Luggage storage
- Conference center
- Snack bar/deli
- Number of restaurants - 2
- Number of meeting rooms - 10
- Number of buildings/towers - 1
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
- Hypo-allergenic bedding available
- Premium bedding
- In-room climate control (air conditioning)
- Air conditioning
- Daily housekeeping
- Private bathroom
- Hair dryer
- Designer toiletries
- Shower only
- Iron/ironing board (on request)
- Satellite TV service
- In-room safe
- Free WiFi
- Room service (24 hours)
- Connecting/adjoining rooms available
Where to Eat
Nipa Thai - Overlooking Hyde Park and Kensington Gardens, this Thai restaurant is open for dinner daily. Décor features intricate teak wood paneling, golden ornamental artifacts, and hand-carved chairs imported from Thailand. The chef and waitstaff are also Thai, as befits the authentic, extensive menu.
The Lounge Bar - With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktails, and a variety of toasted sandwiches and salads throughout the day. 24-hour room service is available.
Island Grill – With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktail, and a variety of toasted sandwiches and salads throughout the day.
24-hour room service is available
Start your morning with a continental breakfast, available each day from 7 AM to 11 AM for a surcharge. You can order up room service around the clock.
Nearby Things to Do
The Lancaster London offers a 24-hour fitness facility, and is across the street from Hyde Park and Kensington Gardens, both popular with joggers all year round, and with sunbathers and picnickers during summer months.
The recreational activities listed below are available near the hotel; fees may apply.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
Check-in time ends at 2 AM
Check-in time starts at 2 PM
Special check-in instructions:
Check-out time is 11 AM
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No onsite parking is available.
No rollaway/extra beds available
No cribs (infant beds) available
This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.
- Fee for continental breakfast: GBP 19.50 per person (approximately)
- Airport shuttle fee: GBP 80.00 per person
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We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Awards & Affiliations
- The property is a member of Preferred Hotels & Resorts.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.