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Get an overview of this hotelHigh-rise London hotel overlooking Hyde Park

With a stay at Lancaster London, you'll be centrally located in London, convenient to Kensington Gardens and Royal Albert Hall.

This 4-star hotel is close to Selfridges and Imperial College London.

Make yourself at home in one of the air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities include babysitting/childcare, gift shops/newsstands, and shopping on site.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Featured amenities include a business center, a computer station, and express check-in. Event facilities at this hotel consist of a conference center, conference space, and meeting rooms.

Hotel Amenities

Hotel Amenities

The hotel owner's passion for Thai culture adds a unique Asian sensibility to both the food and interior décor of the Lancaster London. The hotel's Island Grill restaurant serves hot and cold buffet breakfasts each morning (surcharge), while Nipa Thai serves Thai cuisine for lunch and dinner. 24-hour room service is available.

Meeting and event facilities include 2 separate conference suites, which can each accommodate more than 1,200 people, and several smaller meeting spaces. The hotel offers complimentary wireless Internet access in public areas, a computer station, a 24-hour fitness facility, and a fireplace in the lobby. Valet parking is also available.

  • Concierge services 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • 24-hour front desk 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Number of floors - 18 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Gift shops or newsstand 
  • Conference space 
  • Fireplace in lobby 
  • 24-hour fitness facilities 
  • Designated smoking areas 
  • Free WiFi 
  • Computer station 
  • Express check-in 
  • Laundry facilities 
  • Shopping on site 
  • Elevator/lift 
  • Meeting rooms 
  • Valet parking (surcharge) 
  • Luggage storage 
  • Conference center 
  • Snack bar/deli 
  • Number of restaurants - 2 
  • Number of meeting rooms - 10 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare  


Available in all rooms: Free WiFi , Wired internet access ( 12 GBP per 24-hour period )

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Hypo-allergenic bedding available 
  • Climate control 
  • Phone 
  • Minibar 
  • Air conditioning 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Designer toiletries 
  • Desk 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • In-room safe 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Free WiFi 
  • Room service (24 hours) 
  • Wired high-speed Internet access (surcharge) 

Where to Eat

Nipa Thai - Overlooking Hyde Park and Kensington Gardens, this Thai restaurant is open for dinner daily. Décor features intricate teak wood paneling, golden ornamental artifacts, and hand-carved chairs imported from Thailand. The chef and waitstaff are also Thai, as befits the authentic, extensive menu.

The Lounge Bar - With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktails, and a variety of toasted sandwiches and salads throughout the day. 24-hour room service is available.

Island Grill – With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktail, and a variety of toasted sandwiches and salads throughout the day.

24-hour room service is available

Nearby Things to Do

The Lancaster London offers a 24-hour fitness facility, and is across the street from Hyde Park and Kensington Gardens, both popular with joggers all year round, and with sunbathers and picnickers during summer months.

The recreational activities listed below are available near the hotel; fees may apply.

  • Aerobics on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessibility equipment for the deaf 

Hotel Policies


Check-in time ends at 2 AM

Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: GBP 15.50 per person (approximately)
  • Fee for in-room high-speed Internet (wired): GBP 12 per 24-hour period (rates may vary)
  • Valet parking fee: GBP 45 per day
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of Preferred Hotels & Resorts.
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