travelocity
Photo gallery

DoubleTree by Hilton Hotel London - Westminster

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
3,716 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Tate Britain
    5 min walk
  • Popular Location
    Houses of Parliament
    10 min walk
  • Popular Location
    Westminster Abbey
    12 min walk
  • Airport
    London (LHR-Heathrow)
    40 min drive

Choose your room

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-10-19. Try updating your dates to see prices for your trip.

    About this area

    London

    Located on a river, DoubleTree by Hilton Hotel London - Westminster is in London's London City Centre neighborhood, an area with good airport proximity. Houses of Parliament and Parliament Square are notable landmarks, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. Sea Life London Aquarium and Coca-Cola London Eye are not to be missed. Our guests appreciate the hotel's convenience to public transportation: Pimlico Underground Station is 10 minutes by foot and Westminster Underground Station is 13 minutes.

    What's nearby

    • Popular Location
      Tate Britain - 5 min walk
    • Popular Location
      Houses of Parliament - 10 min walk
    • Popular Location
      Westminster Abbey - 12 min walk
    • Popular Location
      Big Ben - 15 min walk
    • Popular Location
      Westminster Bridge - 15 min walk

    Getting around

    • Pimlico Underground Station - 10 min walk
    • Vauxhall Station - 14 min walk
    • London (LHR-Heathrow) - 40 min drive

    Restaurants

    • Art St Kitchen – Restaurant offering Modern European cuisine. Serves breakfast and dinner daily.
    • Millbank Lounge – Open daily.

    About this property

    DoubleTree by Hilton Hotel London - Westminster

    This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. All 464 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include room service, free newspapers, and free bottled water.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Self parking: GBP 30 per day
    • Limited parking spaces

    Food and drink

    • English breakfast available for a fee daily 7 AM–10 AM: GBP 21.50 per person
    • 1 restaurant
    • 1 bar
    • Free reception (select days)
    • Room service available

    Things to do

    • Fitness center

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Polish
    • Spanish
    • Turkish

    Business services

    • Meeting rooms

    Outdoors

    • BBQ grill(s)
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer

    Entertainment

    • Flat-screen TV
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free newspapers
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby things to do

    Activities

    • Bicycle rentals
    • Ecotours
    • Sailing
    • Scooter/moped rentals

    Where to eat

    • Art St Kitchen – Restaurant offering Modern European cuisine. Serves breakfast and dinner daily.
    • Millbank Lounge – Open daily.
    4.2

    Very Good

    5 - Excellent
    1,644
    4 - Good
    1,469
    3 - Okay
    420
    2 - Mediocre
    140
    1 - Poor
    43
    4.4
    Cleanliness
    4.4
    Service and Staff
    3.7
    Amenities
    4.3
    Property condition

    3/5

    Not Worth It

    The food here is not only overpriced, but bland and awful. Our friend ordered a ham and cheese sandwich and a smoked salmon cream cheese sandwich, the ham and cheese arrived with no cheese and the salmon was as thin as paper in the other. As for the beds, the king size bed was two twins pushed together with an uncomfortable dip in the middle. Also none of the staff apparently have any idea where the ice machine is except that it is somewhere on the 9th floor.... The room was otherwise in good condition and well maintained and always the cookies were delicious.

    Stayed 1 night in Oct 2019

    3/5

    Location was excellent for all the main attractions. The staff in the bar area and the restaurant were extremely friendly my issue was more so with the front desk, the staff had an unpleasant attitude.They made me wait three hours to check in and did not apologize and treated me as if I was a disturbance to their presence. I walked up to the counter 3 times and was told the room was not ready yet, I asked if there was any alternatives and she said that I can downsize to a queen room instead of the king that I originally purchased, I told her that was fine I was willing to take what was available if it meant being able to go to a room. As she was trying to make the switch she did not know how to change it in the system so she asked the other women working with her for assistance to which she replied back to her with a rude attitude that it could not be done and the person who could help her was at lunch. The inexperienced check in lady did not know what to do at that moment so I nicely asked the lady in the front if she can let me know updates ( I was sitting next to the reception desk) she said yes i guess to get me to leave but never followed through with that and at which point I was exhausted and felt that there was no point in going up to the desk a 4th time because clearly no one had the courtesy to care or act as if they did, so I reluctantly laid back on the hotel bench and accepted that I would probably be there for the next couple of hours it wasn’t until the hotel

    Stayed 5 nights in Oct 2019

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Oct 2019

    5/5 Excellent

    All good Beyond the call of duty Even gave us complimentary breakfast

    Stayed 1 night in Oct 2019

    1/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    Tell us how we can improve our site