4.0 out of 5

"My family of 5 stayed in two rooms at the Copthorne Tara Hotel at the end of November. It was our daughters first time to London. The location was gre ... " More

By a verified traveler on Wed 30 Nov 2016

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Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$94 per night

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Copthorne Tara Hotel London Kensington ratings based on 30 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Great location

Pros: The location was perfect.
Cons: The line for breakfast was quite long but the staff worked hard to get everyone a seat.
Location: It is close to the tube stop and there is shopping a short walk away.
My family of 5 stayed in two rooms at the Copthorne Tara Hotel at the end of November. It was our daughters first time to London. The location was great - just a short walk to a tube station and shopping. We included the full English breakfast in our stay and we were very happy with the selection of foods. The rooms were comfortable and clean. The staff was friendly and accommodating. There was so much to see and do that we were only there to sleep and eat breakfast!

Posted by on Nov 30, 2016

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5 out of 5

Nice Hotel - Great Location in Kensington

Pros: The staff was very attentive.
Location: Kensington Palace, several restaurants.
The hotel is quite nice, offering several options for meals. It is in a great location in Kensington. The restaurant had a great staff, one person stood out, Valeria was very attentive with my elderly uncles, and sweet and spent time talking to them. They couldn't stop speaking of how great their time with her was.

Posted by on Jul 4, 2016

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Comment from Hotel Management

by Niek, Operations Manager.

Thank you Adrian for your wonderful review. We hope to have the pleasure of welcoming you back soon. Niek, Operations Manager.

2 out of 5

You get what you pay for

Pros: Location
Cons: Rooms should be renovated. Housekeeping is in drastic need of training.
Location: High Street Kensington has many nearby stores and restaurants. Tube stop nearby.
Interiors completely threadbare. Bathroom floor dirty upon check in. Staff pleasant but under-trained.

Posted by , from New York on Oct 17, 2015

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Comment from Hotel Management

Nov 19, 2015 by PA to the General Manager

Dear Eric, Thank you for your review. We are pleased you enjoyed our fabulous location. Your feedback on our housekeeping team has concerned us, It has been passed onto our executive housekeeper who is investigating. Kind Regards, Miriam.

4 out of 5

Nice hotel, just off bus & Tube lines.

Pros: Location was excellent for most tourist attractions. Great area.
Cons: Sorry Wifi not included in price, as was $15 more. Hairdryer didn't work. Had to give credit card # to make a local call.
Location: Whole Foods, Marks & Spencer food courts, Cafe Nerro handy. Just behind High Street Kensington tube station. #9bus to Trafalgar Sq, #49 to Oxford Tube
Comfortable and had quiet room not on the train side. Having small refrigerator helpful for breakfasts.

Posted by , from Houston TX on Sep 6, 2015

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3 out of 5

Barely serviceable travelers hotel, central London

Pros: The bathroom was spotless and the tub was great. The location was great. Did not get bedbugs.
Cons: Tacky, dirty decor, thin walls. At the very least they could provide free wifi in the main lounge.
Location: you will be in the center of London so there is no end of things to do.
Once again, I do not understand how this place could have gotten a 4 star rating. Room was very noisy, room service was expensive and TERRIBLE. The smell of stale cigarettes permeates the halls.

Posted by , from New York City on Aug 27, 2015

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3 out of 5

Nice area, outdated rooms

Pros: Location
Cons: Bathrooms, variety in breakfast
Location: Kensigton Palace
The hotel is in a very convenient area within 5 minutes of the High Street Kensington under ground station. The Kensington Palace is about 15 minutes walk as well. Rooms look outdated and need some freshening up. Bathroom shower curtain was really bad and was stinking. The bathroom really needs some remodeling done. Breakfast was good, but the same thing everyday.

Posted by on Aug 15, 2015

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4 out of 5

Good size room in Kensington area

Pros: The proximity to the High Street Kensington tube station made our travels convenient. We felt quite safe in this upscale area, even at night.
Cons: Breakfast could be easily improved by turning up the flame on the chafing dishes. Went out for breakfast for our last two days just to get hot food!
Location: Balans Soho and Sopranos Restaurants nearby were great. The gardens at Kensington Palace were a good walk after a long flight.
After reading various negative reviews of the hotel, we were quite pleased to find our rooms were sparkling clean, comparable to U.S. chains in size, and very quiet. (Do ask for the quiet side of the hotel - rooms 966/968 were quiet) The staff were helpful, particularly those at the door. When the private taxi that I hired was late, the young man on duty was quick to offer to track him down. Breakfast (included in our reservation) was more than adequate in choices, but sadly, we rarely had a hot item that was above lukewarm. Choose only from the middle of the chafing dish for the best chance of warm food. The restaurant in the space that serves breakfast was also disappointing at night. Go out to eat!

Posted by , from Columbia, SC on May 12, 2015

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Comment from Hotel Management

Jul 31, 2015 by PA to the General Manager

Dear Guest, thank you for choosing the Copthorne Tara Hotel for your recent visit to London. We were delighted that you were pleased with the helpful service from our staff, the quiet room and the location of the hotel in close proximity to High Street Kensington. Your comments on the buffet breakfast and restaurant food have been passed to our Food & Beverage Manager for review. We really appreciate your feedback and we hope to welcome you back in the future.

2 out of 5

Not terrible but wouldn't stay here again.

Pros: Location
Cons: Room furniture needs to be replaced.
The location of the hotel is very convenient. We were disappointed in the room. Everything in the room was worn and really needed to be updated but it was a clean room. We stayed at another hotel in London at the end of the trip for the same price and were amazed at the difference in hotels.

Posted by , from Dana Point, CA, USA on Apr 27, 2015

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Comment from Hotel Management

Apr 28, 2015 by PA to General Manager

Dear Guest, thank you for taking the time to review the Copthorne Tara Hotel following your recent stay. We are very sorry that your room did not meet expectations - your comments on the decor have been passed to our Management Team to review as part of ongoing improvements. We would like an opportunity to restore your confidence in our services and we hope to welcome you back in the future.

3 out of 5

Good location...fantastic staff.

Good location; staff was courteous, helpful, and anxious to please.

Posted by , from Phoenix, AZ on Oct 31, 2013

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3 out of 5

Value for money hotel

I stayed in this hotel 4 nights and i found it ok for the money paid, the bed is very small for 3 people.Rest all is ok.

Posted by , from Dubai on Jul 31, 2013

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About the Copthorne Tara Hotel London Kensington

Location Scarsdale Place, London, England W8 5SY

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge)