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"Just an average stay at an average travelers hotel. But there was limited food available anywhere. " More

By a verified traveler on Tue 24 Aug 2021

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Hotel Description

Hillside guestrooms with comfy beds

Near the airport

You'll be within 3 miles (5 km) of York Woods County Forest Preserve and 6 miles (10 km) of Elmhurst Hospital - Main Campus with a stay here. Hines Veterans Administration Hospital and Midwest Conference Center are also within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking and a computer station are also offered on site.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Apr 3 - Apr 4

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Best Western Plus Chicago Hillside ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Chicago Hillside

Everyone (11) Couples (1) Family (1)
4 out of 5

Posted by on Nov 14, 2023

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Comment from Hotel Management

Nov 15, 2023 by General Manager

Thank you for taking the time to rate our hotel. We look forward to seeing you soon.

4 out of 5
Just an average stay at an average travelers hotel. But there was limited food available anywhere.

Posted by on Aug 24, 2021

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Comment from Hotel Management

Aug 25, 2021 by Dir of Sales

Thanks for letting us know. Were hoping to improve our breakfast soon.

1 out of 5
I was not informed pool was closed and that was something i put in as my criteria

Posted by on Jul 30, 2020

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3 out of 5
A room window view of only noisy ac and heater units was not in my plans. Could not sleep with all the units noise from running all night.

Posted by on Nov 4, 2019

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4 out of 5

Posted by on Apr 21, 2019

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3 out of 5

In town for family emergency

The hallway and common areas need updating, the carpets are dirty The furniture is also dirty. The brunch in the morning is not worth the cost.

Posted by , from madison, Mississippi on Aug 27, 2018

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Comment from Hotel Management

Sep 14, 2018 by pd

thank you for the feedback come see us again

3 out of 5

Will not be my first choice

Pros: Location is good
Cons: The hotel is very dated
There was a line at check in so, it took a long time to do so. The refrigerator and microwave were not working. I moved the cabinet and found they were not plugged in. There is no chair in the room for relaxing. I was not pleased that the cleaning staff vacuumed the hallways at 9am on a Sunday morning.

Posted by on Jun 14, 2016

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5 out of 5

nice hote

Pros: location
Cons: people with animals should be placed in a specific area so as not to disturb other guests
Location: Target was across the freeway, along with other restaurants, gas stations, etc
Beautiful facility. Easy access to freeways, north, south, east and west. Only problem was when I was awakened by a barking dog and I had to complain to staff. The dining facility was beautiful with multiple food choices for breakfast and the buffet. Serving staff was courteous.

Posted by , from MIchigan on Dec 29, 2015

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5 out of 5

Nice hotel close to Chicago

Great service, any request is answer fast and the best way

Posted by on Sep 7, 2015

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5 out of 5

Clean, Convenient, & Safe

Great experience for our three-night stay. Very convenient location off highway 290 to get in & out of the city. The breakfast at the hotel's restaurant was excellent, and a good value with a hotel-provided discount card.

Posted by , from Leesburg, VA on Aug 1, 2015

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About the Best Western Plus Chicago Hillside

Location 4400 Frontage Road, Hillside, IL 60162

Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and room service (during limited hours) are also featured at the business-friendly Best Western Plus Chicago Hillside. Free self parking is available. This Hillside hotel is smoke free.

  • 238 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Melrose Park Bellwood Station (4.1 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Chicago Hillside offers 238 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 9:00 AM.

Charlie's Restaurant - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2.00–12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hillside Chicago
  • Best Western Plus Chicago Hillside
  • Best Western Plus Hillside Chicago
  • Best Western Plus Hotel Hillside Chicago
  • Best Western Hillside
  • Best Western Plus Chicago Hillside Hotel Hillside
  • Hillside Best Western
  • Best Western Plus Chicago Hillside Hotel
  • Plus Chicago Hillside Hillside
  • Best Western Plus Chicago Hillside Hotel
  • Best Western Plus Chicago Hillside Hillside
  • Best Western Plus Chicago Hillside Hotel Hillside

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.