"Reservation was not recognized that was made through Travelocity. Luckily the hotel had rooms and was able to provide us a room. " More
Close to airport
Your stay at this Lexington hotel places you within a 10-minute walk of Quest Community Church and Fayette Mall. Also, The Mall At Lexington Green is within half a mile (1 km) and Waveland State Historical Site is within 3 miles (5 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a complimentary grocery shopping service are also provided.
Mar 19, 2024 by Nathan M.
Hello Kimberly,We apologize you did not have a great stay! Our number one goal is to ensure you have a clean, comfortable, and hospitable stay. I am deeply saddened to see we have missed that mark. We thank you for your feedback as we use it to continually grow our team.
Nov 13, 2023 by Ida Schoeneman, Operations Manager
I would like to sincerely apologize for your displeasure with our services. We do our best to ensure that every guest feels as comfortable and as welcome as possible and if this did not happen for you, I am very sorry. We take great pride in our facility and service and we hope you will come back and give us another opportunity to serve you. Your business is very important to us and we value your feedback. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. By telling us what you liked, or didn't like about your stay, helps us improve and deliver a superior experience for you and other guests in the future.
Nov 11, 2023 by Ida Schoeneman, Operations Manager
I would like to sincerely apologize for your displeasure with our services. We do our best to ensure that every guest feels as comfortable and as welcome as possible and if this did not happen for you, I am very sorry. We take great pride in our facility and service and we hope you will come back and give us another opportunity to serve you. Your business is very important to us and we value your feedback. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. By telling us what you liked, or didn't like about your stay, helps us improve and deliver a superior experience for you and other guests in the future.
Oct 29, 2023 by Ida Schoeneman, Operations Manager
I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.I am glad to know you enjoyed your stay with us, but am truly sorry if we missed the mark on any part of your experience at the Homewood. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. If you would like to provide any additional feedback on how we can WOW you next time, please let us know. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!
Apr 25, 2021 by Ida Schoeneman, Front Office Manager
Thank you so much for your recent stay and 5 star review of your hotel experience at the Homewood Lexington Fayette Mall! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay.
Apr 2, 2019 by GM
Thank you for sharing your honest thoughts on our hotel, we have shared your experiences with our housekeeping staff, and we're sorry to hear the bed was too firm. We will pass along your comments to our management team.
Jan 8, 2019 by General Manager
Thank you for the 4 out of 5. We are working hard to be 5 out of 5. If you have any suggestions we would love to hear them. Thank you for your time to review us.
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. A 24-hour fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Homewood Suites by Hilton Lexington Fayette Mall. Free self parking is available.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Homewood Suites by Hilton Lexington Fayette Mall offers 91 accommodations with washers/dryers and safes. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Lexington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.