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4.3 out of 5

"The king bed was hard " More

By a verified traveler on Mon 26 Jun 2023

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Hotel Description

3-star hotel near Condado Beach

Heart of San Juan

Within a 15-minute walk of this Santurce hotel, you'll find Condado Beach and Distrito T-Mobile. Puerto Rico Convention Center and Pan American Pier are also within 2 miles (3 km).

Fitness center, terrace

This hotel features a gym and a rooftop terrace. Business travelers can take advantage of the free WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$148* Per night/room May 1 - May 2

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Miramar ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Miramar

Everyone (15) Couples (5) Family (4)
5 out of 5
Ok

Posted by , from CHICAGO on Jan 27, 2024

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4 out of 5
The king bed was hard

Posted by , from UPPER MARLBORO on Jun 26, 2023

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Comment from Hotel Management

Jul 5, 2023 by Magaly

Thank you for taking the time to share your opinion. We are glad to see that overall you had a positive experience. Kind regards,

1 out of 5
I was charged twice for incidentals

Posted by on Jun 5, 2023

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Comment from Hotel Management

Jul 5, 2023 by Magaly

Greetings Mr. Watts. We have been trying to contact you as we do not see a duplicate charge on our end. Please provide more details regarding this matter. Thank you.

5 out of 5
Very Professional staff clean and friendly beautiful view room was awsome ... will visit again ,,,,Thank You....

Posted by on Feb 22, 2023

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Comment from Hotel Management

Mar 3, 2023 by Hotel Miramar

Hello Digno,Thank you for such a great feedback! Our staff is happy to know you enjoyed every minute of your stay, from the rooms to the service. We truly hope you do visit us again. Our doors are always open to welcome you back.Kind regards,Cristina

4 out of 5

Posted by on Jan 16, 2023

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5 out of 5

Posted by on Nov 11, 2022

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5 out of 5

Posted by on Jul 28, 2022

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5 out of 5
This boutique hotel was everything I needed for my daughter's and I get away. It was in a central location extremely close to food and beaches. The rooms were a nice size and the staff were AMAZING. Waleska greeted us with such genuine hospitality and as well as the entire staff. I will definitely be back. Slight drawback is no swimming pool but you really don't miss it because you're so close to the beaches.

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 30, 2021 by Magaly

Thank you for your kind review and for taking the time to compliment the great service provided by our staff members. It pleases us to know that you had a pleasant stay. We look forward to serving you again in the near future. Kind regards.

2 out of 5
The advertised concierge was not available. Restaurant and bar was closed. Very strict policy on any guest, requiring them to produce an ID upon entry and no more than 1 guest. The worst part is I took cold showers for two days. Unacceptable. Aside from that location was great. Across the street has really great local food options. I found a small local beach that I went swimming in every morning.

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 3, 2021 by Magaly

Thank you for taking the time to comment on your stay. We do not advertise any concierge services. We are not sure where you gathered that information. The restaurant and bar are closed due to the pandemic and it is stated as such on the Expedia website. Puerto Rico government requires that all guests provide ID upon check in. We only allow to person per room and both must be properly identified. The hot water issue was resolved. We take this opportunity to remind all future guests that fraternization with hotel employees is not allowed and will not be tolerated. We are glad that you enjoyed the area and your visit to Puerto Rico.

3 out of 5
If you’re on a budget like I was, go for it! But there were some minor inconveniences. The water in the shower had low pressure. The hot water didn't stay hot for too long. The bathroom floor started leaking by the end of my stay. I have absolutely no idea where the water was coming from but all corners of the bathroom floor had water. It wasn’t a river or anything, but still. I wish the closet wasn’t in the bathroom. The room/bathroom needs better lighting. The beds are ok. Kind of springy. I had wifi available. Tv available with cable. Because of COVID breakfast is no longer being served. There is a mini gym on the 7th floor. There was a treadmill and two other equipments. Some weights and 2 exercise balls. I lovedddd the rooftop area, very relaxing and beautiful. Staff was very friendly and helpful. Room service comes every morning and fix beds, replace towels, change garbage etc.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 26, 2021 by Magaly

Thank you for your review.

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Miramar. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star San Juan hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 8 levels
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Miramar offers 50 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Marina nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking nearby
  • Casino nearby
  • Swimming nearby
  • Windsurfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 15 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Miramar
  • Hotel Miramar San Juan
  • Miramar Hotel
  • Miramar San Juan
  • Miramar Hotel San Juan
  • Hotel Miramar Hotel
  • Hotel Miramar San Juan
  • Hotel Miramar Hotel San Juan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.