Oceanside stay
A stay at this Keaukaha hotel places you steps from Naniloa Country Club and within a 5-minute walk of Hamakua Heritage Corridor. Liliuokalani Park and Gardens and Coconut Island Park are also within half a mile (1 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Business travelers can take advantage of the business center. Enjoy the gym and perks like free self parking.
Feb 13, 2024 by KK
Thank you, Nancy. for your comments, we appreciate your feedback. mahalo for choosing the Hilo Hawaiian Hotel.
Dec 29, 2023 by KK
Thank you. Linda, for your rating of us. We appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.
Nov 21, 2023 by KK
Were sorry that you were not satisfied with your stay. We will address the rooms refrigerator. The 25 pool towel charge is made when the towel is not returned. We apologize if that was not made clear and we will address that. Thank you.
Oct 24, 2023 by KK
Thank you, Cecilla Viola, for your comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.
Jul 18, 2023 by KK
Thank you Myisha for your comments, we appreciate your feedback and address your concerns with our Housekeeping Department. Mahalo for choosing the Hilo Hawaiian Hotel.
Apr 6, 2023 by KK
Thank you William for your rating, we're sorry that we fell short of your expectations. We will strive to improve. Mahalo.
Apr 25, 2023 by KK
Thank you Kirk for your rating, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.
Jan 18, 2023 by KK
Thank you Noah for taking the time out of your busy day to share your comment. we're sorry that we did not live up to your expectations. We will strive to do better. Mahalo.
Jan 17, 2023 by KK
Thank you for your comment Michael, we appreciate your feedback.
CASTLE Hilo Hawaiian Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly CASTLE Hilo Hawaiian Hotel. Free self parking is available. Smoking is allowed in designated areas at this Hilo hotel.
Available in all rooms: Free WiFi , Wireless internet access
Free self parking
CASTLE Hilo Hawaiian Hotel offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
WSW The Steakhouse - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge - This café serves light fare only. Happy hour is offered. Open daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE-189-318-3488-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.