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4.1 out of 5

"I was really impressed. The staff was friendly and very acommodating, getting us a handicapped room when we arrived, the room and bed were very comfor ... " More

By a verified traveler on Sun 21 Apr 2019

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Hotel Description

Hotel perfectly located for exploring Southside

Southside stay

Your stay at this Southside hotel places you within 2 miles (3 km) of Saint Vincent's Medical Center Southside and Dog Wood Park of Jacksonville. St. Johns Town Center and Hands on Children's Museum are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 15 conference rooms, free WiFi in public areas, and express check-out. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$189* Per night/room Apr 26 - Apr 27

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marriott Jacksonville ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marriott Jacksonville

Everyone (13) Couples (1)
5 out of 5

Posted by on Feb 22, 2024

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5 out of 5

Posted by , from parkland on Oct 31, 2023

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4 out of 5

Posted by on Sep 19, 2023

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1 out of 5

Posted by on Jul 17, 2023

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5 out of 5

Posted by on Jun 18, 2022

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5 out of 5

Posted by on Jul 21, 2019

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5 out of 5
I was really impressed. The staff was friendly and very acommodating, getting us a handicapped room when we arrived, the room and bed were very comfortable. the food was excellent, and the price was reasonable.I would really recommend it.

Posted by on Apr 21, 2019

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4 out of 5
bar staff were great and chatted with us. I wish rooms had bigger coffee makers than just the one cup brewers.

Posted by on Jan 30, 2019

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Comment from Hotel Management

Jan 31, 2019 by The Jacksonville Marriott

Thank you for your kind comments and great suggestions.

2 out of 5
Had the wrong room upon check in, Hester didn’t work until the morning of check out

Posted by on Jan 29, 2019

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Comment from Hotel Management

Feb 2, 2019 by The Jacksonville Marriott

I would personally like to apologize for any inconvenience caused during your recent stay at the Jacksonville Marriott due to your sink not functioning properly. I can understand how frustrating and uncomfortable this must have been for you. We sincerely want our guests to experience an enjoyable stay here and feedback such as yours is vital toward accomplishing that goal. It is helpful for us to see both areas of improvement and where we are excelling.

5 out of 5

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 28, 2019 by The Jacksonville Mattiott

Thank you, We sincerely want our guests to experience an enjoyable stay here and feedback such as yours is vital toward accomplishing that goal. It is helpful for us to see both areas of improvement and where we are excelling.

Property Features

Marriott Jacksonville offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Marriott Jacksonville. Self parking is free. This Jacksonville hotel is smoke free.

  • 1 building
  • 255 guestrooms or units
  • 9 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1986
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Marriott Jacksonville offers 255 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include desks. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Jacksonville hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 11 AM.

Marriott Jacksonville has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26.95 for adults and USD 15.95 for children
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jacksonville Marriott
  • Marriott Hotel Jacksonville
  • Marriott Jacksonville
  • Courtyard Jacksonville Beach Oceanfront
  • Jacksonville Beach Courtyard
  • Jacksonville Beach Marriott
  • Jacksonville Marriott Hotel
  • Jacksonville Marriott Hotel Jacksonville
  • Jacksonville Marriott
  • Marriott Jacksonville Hotel
  • Marriott Jacksonville Jacksonville
  • Marriott Jacksonville Hotel Jacksonville

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.