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Shangri-La Lhasa

4.5 star property
4.5-star luxury hotel in Chengguan District

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Shangri-La Lhasa

Photo gallery for Shangri-La Lhasa

Lobby lounge
Exterior
Horizon Club Potala View King Room | Free minibar, in-room safe, desk, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Overview of Shangri-La Lhasa

Reviews
8.4

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
19 Norbulingka Road, Lhasa, Tibet, 850000
  • Popular Location云顶咖啡厅2 min walk
  • Popular Location鹦鹉宾馆5 min walk
  • Popular LocationTibet Museum6 min walk
  • Popular LocationNorbulingka12 min walk

Room options

View all photos for 1 Bedroom Apartment

Free minibar, in-room safe, desk, iron/ironing board

1 Bedroom Apartment

  • 926 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Deluxe Apartment

Free minibar, in-room safe, desk, iron/ironing board

1 Bedroom Deluxe Apartment

  • 2691 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Potala View King Room

Horizon Club Potala View King Room | Free minibar, in-room safe, desk, iron/ironing board

Horizon Club Potala View King Room

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club with Potala View Twin Bedroom

Free minibar, in-room safe, desk, iron/ironing board

Horizon Club with Potala View Twin Bedroom

  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 1335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Twin Room

Free minibar, in-room safe, desk, iron/ironing board

Horizon Club Twin Room

  • 581 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room

Free minibar, in-room safe, desk, iron/ironing board

Premier Room

  • 689 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Free minibar, in-room safe, desk, iron/ironing board

Executive Suite

  • 926 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Potala View King

Executive Suite Potala View King | Free minibar, in-room safe, desk, iron/ironing board

Executive Suite Potala View King

  • 926 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Free minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • 463 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Shangri-La)

Free minibar, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed (Shangri-La)

  • 2691 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room

Free minibar, in-room safe, desk, iron/ironing board

Horizon Club King Room

  • 581 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King

Free minibar, in-room safe, desk, iron/ironing board

Executive Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for Super Deluxe Room

Free minibar, in-room safe, desk, iron/ironing board

Super Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Double bed)

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room - with View (Double bed)

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room - with View (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (2 beds)

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room (Double bed)

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room - with View (2 beds)

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room - with View (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room (2 beds)

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment Suite

Free minibar, in-room safe, desk, iron/ironing board

Apartment Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite - with View

Living area | 40-inch LCD TV with satellite channels, TV

Executive Suite - with View

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The St. Regis Lhasa Resort
Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (48)
The price is $213
per night
$249 total
includes taxes & fees
May 3 - May 4
The St. Regis Lhasa Resort

About the neighborhood

Lhasa

Central Lhasa getaway .Within a 15-minute walk of this Chengguan District hotel, you'll find Tibet Museum and Norbulingka. Lasa Museum and Potala Palace are also within 2 miles (3 km).

What's nearby

  • Tibet Museum - 6 min walk
  • Norbulingka - 12 min walk
  • Potala Palace - 3 min drive
  • Jokhang Temple - 3 min drive
  • Tibet University - 5 min drive

Getting around

  • Lhasa (LXA-Gonggar) - 64 min drive

Restaurants

  • 食草堂酒吧 - 12 min walk
  • 云顶咖啡厅 - 2 min walk
  • 今生遇见咖啡 - 9 min walk
  • 柒零年代 - 8 min walk
  • 雅拉香波 - 9 min walk

About this property

Shangri-La Lhasa

4.5-star luxury hotel in Chengguan District
Shangri-La Lhasa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A spa tub, spa services, and a terrace are also featured at the luxury Shangri-La Lhasa. Free self parking and valet parking are available.

This 4.5-star Lhasa hotel is smoke free.

  • 289 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Shangri-La Lhasa offers 289 air-conditioned accommodations with free minibar items and safes. 40-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Lhasa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

CHI has 10 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • 2 outdoor pools
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: CNY 99–198 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 99–198 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Contactless check-out is available.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri Hotel Lhasa
Shangri Lhasa
Shangri-La Hotel, Lhasa Tibet
Shangri-La Lhasa Hotel
Shangri-La Lhasa Lhasa
Shangri La Hotel Lhasa
Shangri-La Lhasa Hotel Lhasa

Frequently asked questions

How close is Shangri-La Lhasa to the airport?

Shangri-La Lhasa is 35 mi (64-min drive) away from the Lhasa (LXA-Gonggar) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Lhasa?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Lhasa on Apr 29, 2024 start from $131.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Lhasa have an airport shuttle?

Airport shuttle services are not available at Shangri-La Lhasa.

Does Shangri-La Lhasa offer free breakfast?

Free breakfast isn’t provided at Shangri-La Lhasa, but buffet breakfast is offered for a fee of between CNY 99 and 198 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Shangri-La Lhasa?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Lhasa?

Check-in start time: noon; Check-in end time: 6 PM.

Is there free parking at Shangri-La Lhasa?

This hotel offers free self parking and valet parking.

Does Shangri-La Lhasa have a pool?

Shangri-La Lhasa features 2 outdoor pools and an indoor pool.

Does Shangri-La Lhasa have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine and light fare.

Does Shangri-La Lhasa have a spa?

Pamper yourself with a day at CHI, where you can enjoy massages.

How close is Shangri-La Lhasa to downtown Lhasa?

Shangri-La Lhasa is 1.5 mi away from Lhasa.

Shangri-La Lhasa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 28 out of 58 reviews" "
Rating 8 - Good. 19 out of 58 reviews" "
Rating 6 - Okay. 6 out of 58 reviews" "
Rating 4 - Poor. 3 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Stayed 3 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
Stayed 1 night in Oct 2019

10/10 Excellent

JS, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Stayed 1 night in Sep 2019

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings! Thank you! I will not use your services again!
Stayed 4 nights in Aug 2019

10/10 Excellent

viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in lhasa
bery nice, and very good staff , fluent english. so satisfy
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Chinese service / Hong Kong prices
A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace. Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering. St Regis might be a better option? Certainly closer to Tibetan quarter.
Stayed 4 nights in Apr 2019

6/10 Okay

C, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
各樣設備都很好，特別是設有24小時氧吧。 可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間，如果設有無煙房間樓層就更好了。
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018