Worst hotel, terrible staff, gross room!
Posted Aug 2, 2017
I am not a gambler so I am not a typical person to visit a Las Vegas strip hotel, so they didn't care about my experience but I can't express what a negative impact this hotel and staff made on me.
Check-in was a nightmare. I waited from 9:00 am until 3:30 pm they said early check-n starts at 11:00 am but they let people in line get rooms before online check-in people.
The room was so gross, there were pubic hairs on the toilet from the previous guest, mold all over the bathroom, fingerprints on the bathroom door, the room had a strong moldy smell, the carpet was wet!!! Dust all over the room, terrible AC units that were never cleaned and had dusts and bugs in the filter. String on something maybe vomit on the ceiling! Furniture was torn and old. Lights blinked in bathroom. I plugged my laptop in and almost got electrocuted as it was lose and almost fell out of the wall. The maintenance guy said there is not burning electrical smell so it is okay. Then seemed mad when I asked him to fix it. The ran out of hand towels and wash cloths we had to call back to get them later. The forgot to clean my room while we were out all day, and had to come back when we returned. The buffet was gross, the food was dry and tasted like it was made yesterday. Staff in the hotel is very rude and they really didn't do anything to make my stay better. I am sorry this was the worst vacation ever just because of how bad this hotel was.