XS Nightclub Ruined the Experience
Posted May 1, 2017
After making a booking mistake my wife and I had to move from the Venetian to the Encore mid-trip. We were excited to experience the Wynn resorts, having never stayed there before and after seeing so many great reviews. We found the check-in staff to be very friendly, and were impressed with the property as a whole. The room was extremely nice, slightly better than the Venetian, which is also very nice. Unfortunately, none of that matters, and I will never stay at this property again. At midnight the XS nightclub (located outside, by the pool), started playing music that was so loud the bass shook the windows of our 27th floor room. The music played until 4:30am, and we had to get up at 5:30 to catch a flight. The situation was so bad my wife tried to sleep in the bathroom on the floor to get away from the noise. I called the front desk at 2:00, and all that was offered was removal of the resort fee. The next morning, when we checked out, we again mentioned how bad our experience was and received nothing other than a "sorry" from the desk staff. There are many great hotels in Vegas, I would recommend looking elsewhere.