Posted Dec 22, 2017
Stayed at Ceasars many times, always good, this time offered room upgrade for $30 per night, room did not have king bed, told it did. could not regulate temp in room, stayed too hot our entire trip. desk offered 3 times to send up a tech, technician never came up. Room not cleaned one day, was lied to by front desk regarding we told them not to. Got a day credit for daily fee charge of $39 (excessive charge for free wifi) and that was not even done right. had to call to fix prior to check out. overall, non responsive staff and just disappointing.