The staff is not welcoming, Hotel is dated
Posted Oct 11, 2016
Upon check in we were informed that the King room we booked was not available and were given a double in it's place. Upon asking if a King would be available we were told to check back in the morning, after 8 attempts over the next 2 days and the same story it is not available we gave up. There was no apology or credit given for the wrong room. The room had no refrigerator, hair dryer, the caulk around the tub was black and falling out, we were on a non smoking floor but people were still smoking. The food places in the hotel were expensive, and there was no place to get away from the smell of smoke. The part of the strip the hotel is on is over run by transients, homeless and mentally ill, beggars at every corner and no police presence. Do yourself a favor go to the Belagio, Trump, Ceasars, Mandalay Bay, etc, the minimal savings is not worth it, should you want to visit the tower pay the $20, but stay somewhere nice.