We were going to arrive late. I called the front desk and they were able to accommodate holding the room for us to arrive.
Comment from Hotel Management
Dec 28, 2016 by Jamie - Digital Brand Specialist, Hotel Management
Thank you for your pleasant review. We are glad that your stay was convenient and comfortable. Customer service excellence is our goal, and we are glad that our staff accommodated you with your needs. Thank you for choosing the Stratosphere, and we hope your next visit is in the short future.