Pros: Our room felt large and we had a great view, staff was very friendly and helpful, bed was comfortable, plenty of hot water and pressure in the shower, our room was clean and well kept
Cons: Our bathroom sink gargled all night long and sounded as if someone was intermittently knocking on the door. You can hear your neighbors threw the walls. Ice machine on our floor broke on day 2 of our 4 day stay and was not repaired. Luckily we had friends 2 floors up that lent us a key so we could get ice. The wave pool was broken our entire stay. I saw a pill on the floor near the elevators...it was never picked up/cleaned.
Obviously I paid for my room and was overall happy with that transaction. However the resort fees paid for services that were broken 3 out of 4 days and the inconvenience they caused with no offered discount or refund.
I don't think we will be staying here again.