I've had better at MGM Grand
Posted Aug 8, 2016
Firstly, getting to front lobby valet was not posted well enough. East parking was posted fine, but East parking is not where check in is, so I left and drive around the building still not seeing Lobby valet. After 20 min, I went through taxi entrance. I was surprised to find that valet is no longer free, but $18 a day ! Self parking is now $10 a day !
The line to check in was no less than ridiculous. It took an hour and a half to check in. I've stayed at MGM more than any other hotel in Vegas and not once before waited longer than 25 min max, on a Friday, to get checked in!
The room was fine. It was a lovely enough room however they must be tightening the hotel belt because the bathroom had towels, but not one washclothe. Do we have to request washcloths now ? This is not unacceptable for a motel 6, but it is for the MGM Grand. They could do better. Not sure what's going on there but they need to step it up.