Posted Jul 28, 2016 on Hotels
Horrible stay. Staff was rude nobody smiles, pool was not what the picture shows, no trash can in bathroom, no chair for desk, very run down hotel, elevators didn't work had to take stairs down 8 stories several times my 5yr old slipped on stairs too, toilets barely work.. Bad experience wanted a refund they refused only waived the resort fees and gave me a small meal credit.
Comment from Hotel Management
Jul 30, 2016 by Donavan, Hotel Management
We're so sorry you didn't enjoy your stay with us Jeremy, but hope you come back to see our beautiful new rooms once our upcoming hotel renovation is complete later this year.