Posted May 31, 2016
Only positive is the location of this hotel. We stayed in a deluxe carnaval room this Memorial Day weekend, so we expected the crowd as well as an inflated price for the cost of rooms over a holiday weekend. We did not, however, expect the run down and honestly disgusting accommodations we were given for the price we paid. The room had a funny smell, was hot, the bathroom was terribly outdated, dirty, and falling apart (cabinets terribly nicked and chipping, shower handle was missing the trim kit, stains on floors and in shower), and it looked like the maid spent a total of 5 minutes cleaning in between guests. After having spent 1 hour in line checking in downstairs, we didn't want to brave the line again so we cranked the A/C unit down and hit the strip. Returning to our room several hours later, we again walked into our HOT room. We called down to the desk, where we were rudely told the A/C unit is motion activated (as if this is normal) and should begin to cool off now that we were back...and the smell was probably from lack of air movement. Ridiculous but FINE. (we set it on 65 and within an hour it dropped from 76 to about 73), we decided we could just deal with it for our 2 night stay especially since we wouldn't be spending much time in the room at all. But here's the kicker...We each woke up on the 3rd day of our stay itching a bit. We checked out and traveled home, and have now confirmed that all 3 of us have bed bug bites. DO NOT STAY HERE.