Ratings based on 339 Guest Reviews

Hear it directly from our travelers
3.6 out of 5
75% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
4.2 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
2 out of 5
by A traveler from Palm Beach, Fl

Below average hotel, off the strip.

Posted Apr 25, 2017
I chose this property to play poker and enjoy a beautiful pool experience (rehab). Upon arrival and check-in I learned that Poker is no longer available at this Casino and the "Rehab" pool was completely rented out and "closed" to all other customers. No Bueno!
5 out of 5
Recommended
for Everyone
by A traveler from Sonoma County

Surprised at the quality of the hotel

Posted Apr 18, 2017
Pros: I enjoyed the decor, it's like a music museum with lots of memorabilia and themed fixtures. The room was super nice, bed was clean and comfy.
Cons: The only big drawback for me was I couldn't find a good coffee bar, only a dunkin doughnuts. Get some espresso! Also checkout could have been faster.
Location: Pretty far from the strip but maybe that's a good thing. Closer to the airport.
I was worried that this hotel would be lower quality but it was really nice.
5 out of 5
Recommended
for Everyone
by A traveler

Great place to stay.

Posted Apr 17, 2017
Love the location. If you don't want to be in the crazy crowded hotels in the strip this is your best choice.
Comment from Hotel Management
Apr 25, 2017 by Josh J, Hotel Management
Dear valued guest, Thank you for the excellent review for the Hard Rock Hotel and Casino Las Vegas. We are very happy to hear that you had a great stay at our resort. We strive to create one of a kind experiences. We are pleased that you, like many of our guests enjoy our hotels locations. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh
5 out of 5
Recommended
for Everyone
by A traveler

Posted Apr 13, 2017
Pros: The best part were the pillows, I would love to know the brand to get some for home.
Cons: The mini bar looked a bit dirty and old, and $9 for a bite size candy, reallly?
Location: We had fun at a show at the Laugh Factory at the Tropicana, great show!
We were made to feel welcome and since it was our first time here we were given an upgrade to a poolside view with a view of the strip in the background also. The hotel was beautifully decorated. Loved the pop culture instruments and clothing of different recording artists throughout the property. Our room was so cool. The best part were the pillows, I would love to know the brand to get some for home.
5 out of 5
Recommended
for Everyone
by A traveler from Louisville , KY

great

Posted Apr 11, 2017
Pros: everything especially friendly dealers
Cons: safety bars in showers on something on shower floor
Location: we ahd to get cabs to go most places
very pleasant and comfortable I would recommend and go back to the Hard Rock Casino
Comment from Hotel Management
Apr 25, 2017 by Josh J, Hotel Management
Julie, Thank you for the excellent review for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you had a great stay at our resort. Thank you for the positive comments about our hotel and team members. We strive to create one of a kind experiences for our guests and provide them with a high level of service. Thank you for the recommendation of our hotel. Your patronage is greatly appreciated and we look forward to having you as our guest again in the future. Thank you, Josh
5 out of 5
Recommended
for Everyone
by A traveler from Phx AZ

Nice big rooms. Comfortable beds

Posted Feb 22, 2017
Enjoyed the stay. Lots of things to see. Enjoyable stay
Comment from Hotel Management
Feb 27, 2017 by Josh J, Hotel Management
Betty, Thank you for the excellent review for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our rooms and comfortable beds. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh
2 out of 5
by A traveler from nv

Posted Jan 15, 2017
I knew when I booked to stay at the hard rock it would be located slightly off the strip however I didn't factor in the airport. I got to hear a plane take off every 5 mins and not only did I have to deal with that noise also the noise of other guest walking through the halls and even had some one knock on my door and run. Really! Such a horrible experience will probably never book at the hard rock again. Very disappointed.
Comment from Hotel Management
Jan 17, 2017 by Josh J, Hotel Management
Chris, Thank you for taking the time to provide your feedback. We are truly sorry to hear that your stay did not go as expected. We apologize for the issues you experienced with noise, when brought to the attention of our team members they will do their best to provide accommodations. Thank you for being our guest and we hope this experience does not deter you from visiting us again in the future. Thank you, Josh
5 out of 5
Recommended
for Everyone
by A traveler from VICTORVILLE

nice hotel

Posted Jan 3, 2017
Pros: I like everything. the staff were excellent..
NICE Hotel, great location, the room are comfy. the only thing check in process, was kind of late, when we get there at 3pm . our room is not ready, until 5pm! overall, nice Hotel, love the room decor.
Comment from Hotel Management
Jan 10, 2017 by Josh J, Hotel Management
Alexander, Thank you for the excellent review for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our rooms and team members. We apologize for the delay upon check-in, it is never our intention to make our guests wait. Thank you for being our guest and we hope to see you again in the near future. Thank you, Josh
3 out of 5
Recommended
for Everyone
by A traveler from Bedford, TX

Overall a nice place

Posted Dec 5, 2016
Cons: The resort fee that most hotels in Vegas charge is an additional fee which doesn't really add any value other than just being an extra fee.
I was in Vegas for work and this hotel was closest to where I needed to go. The hotel has multiple restaurants of which I made it to 4 of them and they were all good. The casino was good as well. My room was very nice and I was able to relax with a nice view to boot.
Comment from Hotel Management
Dec 14, 2016 by Josh J, Hotel Management
Matt, Thank you for taking the time to provide feedback for the Hard Rock Hotel and Casino Las Vegas. We are pleased to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our rooms and restaurants. Your patronage is greatly appreciated and we hope to have you as our guest again in the near future. Thank you, Josh
5 out of 5
Recommended
for Couples
by A traveler

Nice hotel VERY close to the strip!

Posted Nov 26, 2016
Pros: friendliness of the staff
Cons: THE ALARM DRILLS!!! Inform your guest please!
Location: Many food joints near by to dine... nothing fancy, just regular fast food near by. Perfect for if you want to stay in some sort of a budget.
We had a positive experience at the Hard Rock overall. The one thing I will have to complain about is them testing the alarms one of the days we were there at 8:30 in the morning!!! Of course we understand that safety is important and the drills must go on, BUT would it hurt for them to inform us? We literally ran out of our room scared to death at 8:30am after a night out on the strip before.... That is my only complaint for the hotel. Otherwise everything else was fine.
Comment from Hotel Management
Nov 29, 2016 by Josh J, Hotel Management
Dear valued guest, Thank you for the excellent review for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our team members. We strive to create great one of a kind experiences and provide our guests with a high level of service. We apologize for the inconvenience you experienced with the alarms during your stay. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh