" The hotel and casino were wonderful the suite was beautiful but the only problem we had is that the bed was way too soft for our liking " More

By a verified traveler on Mon 14 Aug 2017

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Hotel Description

At Hard Rock Hotel & Casino you'll be within just a 15-minute stroll of popular places like University of Nevada-Las Vegas and Thomas and Mack Center. Highlights at this resort include 8 restaurants, 5 outdoor swimming pools, and a full-service spa.

Free WiFi, free local calls, and safes are featured in all 1503 rooms. Minibars provide refreshments, and 24-hour room service is also available. Premium bedding and designer toiletries are nice touches to enhance your stay. Additionally, hair dryers, irons/ironing boards, and desks are available.

A relaxing visit to Reliquary Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps, and reflexology. With 3 poolside bars and 7 bars/lounges to choose from, you can enjoy a drink at the resort. Enjoy the fitness center, spa tub, sauna, and seasonal outdoor swimming pool. 80000 square feet (7432 square meters) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Other amenities include 3 coffee shops/cafés and a casino. Each morning cooked-to-order breakfast is available. There's also the convenience of free valet parking.

This 4-star East of the Las Vegas Strip resort is 2.7 km (1.7 mi) from Las Vegas Convention Center and 3.1 km (1.9 mi) from Fashion Show Mall.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$46 per night

Deluxe Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Pool King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Pool Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

HRH Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

HRH Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hard Rock Hotel & Casino ratings based on 345 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5
The hotel and casino were wonderful the suite was beautiful but the only problem we had is that the bed was way too soft for our liking

Posted by , from Califorina on Aug 14, 2017

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5 out of 5

A new level of excellence

Pros: Great room, great price, fantastic staff.
Cons: I had reserved online but my room had still been rented. That was frustrating. Although they instantly upgraded my room at no charge in apology.
Location: A fantastic location, close enough to the strip and has plenty of amenities.
At first I was frustrated because the self park option was difficult to find even when following the signs. After I made it to the front desk, everyone was amazing. They were constantly smiling and happy and eager to help with any issue or question I had. For example, I had to find a hole puncher at 3am and two people looked in every drawer at each of the registration centres to help me find one! It should be noted that the registration centres are a great distance apart from each other. Check in was simple and quick, the room was fantastic and the house keeping staff did an incredible job. When it came time to check out, it was even faster than check in and they were constantly vigilant if I needed help with bags or anything at all. This hotel staff has customer service down!

Posted by , from Abbotsford, BC, Canada on Jul 21, 2017

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2 out of 5

Hard rock is not my cup of tea

Pros: Room was really nice
Cons: Desk clerk not all but some were not very courteous while trying to checkin and when you get to the front would not even acknowledged you
Location: There nothing to do near by the strip in 25 walk the hotel has a shuttle bus that takes you to the strip from 10 till 5
This hotel catered to a younger crowd check in is at 3 o'clock but was told it could be unto 5:00 so me and my friend changed I'll rooms so we could get in at 2;00 but while waiting around from 8:30am until 2:00pm there's really no where to really be comfortable there were people sitting here and there with nothing to do and it's also a 25 minute walk to the strip next time I'm in Vegas I will be on the strip enjoying the view from the other hotel

Posted by on Jul 8, 2017

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Comment from Hotel Management

Jul 18, 2017 by Josh J

Dear valued guest, Thank you for taking the time to provide feedback for the Hard Rock Hotel and Casino Las Vegas. We are truly sorry to hear that your stay did not go as expected. We apologize for the delay upon your arrival, it is never our intention to make our guests wait. We also apologize for the shortfalls in service you experienced with our front desk team members. Your feedback has been shared with our front office managers to address with their team. Thank you for being our guest and we hope that you will consider staying with us again in the future so we may provide a better experience. Thank you, Josh

4 out of 5
Only downfall was the load music coming from pool.

Posted by on May 23, 2017

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Comment from Hotel Management

May 25, 2017 by Josh J

Dear valued guest, Thank you for the very good review for the Hard Rock Hotel and Casino Las Vegas. We are pleased to hear that you enjoyed your stay at our resort. We strive to create one of a kind experiences for our guests. We apologize for the noise issues you experienced during your stay, when brought to the attention of our team members they will do their best to provide accommodations. Thank you for being our guest and we hope to have you stay with us again soon. Thank you, Josh

5 out of 5

Great Hotel a bit off the strip

Pros: the rooms are great! restaurants are great! staff is awesome! Many different things that you can do there!
Cons: The registration process could be improved upon. If you were gambling during the day, service for drinks was very slow. Offer shuttles to strip.
Location: It's a bit off the Vegas Strip but we walked to the strip one day...about a 20 minute walk. It's a quitck cab ride if you don't want to walk.
our experience at Hard Rock was great. I think the only thing that was a bit annoying was the fact that check in was quite time consuming. We had booked our room well in advance and it still took over 20-25 minutes to register.

Posted by , from Michigan on May 16, 2017

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Comment from Hotel Management

May 31, 2017 by Josh J

Joy, Thank you for the excellent review for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our rooms, restaurants, and team members. We strive to create one of a kind experiences for our guests and provide them with a high level of service. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh

5 out of 5

Great hotel.

The only bad thing about it was how separated the casino was from our room tower.

Posted by , from Houston, TX on May 10, 2017

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Comment from Hotel Management

May 16, 2017 by Josh J

Martha, Thank you for the excellent review for the Hard Rock Hotel and Casino Las Vegas. We are very happy to hear that you enjoyed your stay at our resort. We strive to create one of a kind experiences for our guests. Your patronage is greatly appreciated and we hope to see you again soon. Thank you, Josh

2 out of 5

Below average hotel, off the strip.

I chose this property to play poker and enjoy a beautiful pool experience (rehab). Upon arrival and check-in I learned that Poker is no longer available at this Casino and the "Rehab" pool was completely rented out and "closed" to all other customers. No Bueno!

Posted by , from Palm Beach, Fl on Apr 25, 2017

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Comment from Hotel Management

May 1, 2017 by Josh J

Scott, Thank you for taking the time to provide feedback on Travelocity. We truly apologize that your stay did not go as expected. In regards to your experience about our pool accommodations, we apologize that we did not deliver on your expectations. We strive to provide a fun and entertaining experience throughout our property. Some pools may close based on business demands as the pool areas do accommodate special events, hotel guests and our famous Rehab party. We greatly appreciate your feedback for these areas and we will continue to work to provide a better experience. Thank you for being our guest and we hope this does not deter you from visiting us again in the future. Thank you, Josh

5 out of 5

Surprised at the quality of the hotel

Pros: I enjoyed the decor, it's like a music museum with lots of memorabilia and themed fixtures. The room was super nice, bed was clean and comfy.
Cons: The only big drawback for me was I couldn't find a good coffee bar, only a dunkin doughnuts. Get some espresso! Also checkout could have been faster.
Location: Pretty far from the strip but maybe that's a good thing. Closer to the airport.
I was worried that this hotel would be lower quality but it was really nice.

Posted by , from Sonoma County on Apr 18, 2017

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Comment from Hotel Management

Jun 7, 2017 by Josh J

Sheryl, Thank you for the excellent review for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our rooms and legendary music memorabilia. We strive to create one of a kind experiences for our guests. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh

5 out of 5

Great place to stay.

Love the location. If you don't want to be in the crazy crowded hotels in the strip this is your best choice.

Posted by on Apr 17, 2017

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Comment from Hotel Management

Apr 25, 2017 by Josh J

Dear valued guest, Thank you for the excellent review for the Hard Rock Hotel and Casino Las Vegas. We are very happy to hear that you had a great stay at our resort. We strive to create one of a kind experiences. We are pleased that you, like many of our guests enjoy our hotels locations. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh

5 out of 5
Pros: The best part were the pillows, I would love to know the brand to get some for home.
Cons: The mini bar looked a bit dirty and old, and $9 for a bite size candy, reallly?
Location: We had fun at a show at the Laugh Factory at the Tropicana, great show!
We were made to feel welcome and since it was our first time here we were given an upgrade to a poolside view with a view of the strip in the background also. The hotel was beautifully decorated. Loved the pop culture instruments and clothing of different recording artists throughout the property. Our room was so cool. The best part were the pillows, I would love to know the brand to get some for home.

Posted by on Apr 13, 2017

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Comment from Hotel Management

Jun 7, 2017 by Josh J

Dear valued guest, Thank you for the excellent review for the Hard Rock Hotel and Casino Las Vegas. We are thrilled to hear that you had a great stay at our resort. Thank you for the positive comments about our rooms and legendary music memorabilia. We strive to create one of a kind experiences for our guests. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh

About the Hard Rock Hotel & Casino

Location 4455 Paradise Rd, Las Vegas, NV 89169

Property Features

Hard Rock Hotel & Casino offers its guests a full-service spa, 5 outdoor swimming pools, a spa tub, and a sauna. There are 8 restaurants and 3 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. A business center, limo/town car service, and meeting rooms are available. Event space at this resort measures 80000 square feet (7432 square meters) and includes conference space. A casino, a seasonal outdoor pool, and a fitness center are also featured at the business-friendly Hard Rock Hotel & Casino. Self parking and valet parking are free.

  • 1503 guestrooms or units
  • 18 levels
  • 3 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • 3 coffee shops
  • 11 conference rooms
  • 80000 sq ft of conference space
  • 7432 sq m of conference space
  • Casino
  • Swim-up bar
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 5
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (2.8 km / 1.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Hard Rock Hotel & Casino offers 1503 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Movies for purchase
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Hard Rock Hotel & Casino has 8 restaurants on site.

24-hour room service is available.

Entertainment

The Joint Headliners such as Cheap Trick, k.d. lang, and Kid Rock provide entertainment at The Joint, which holds 4,000 but has an intimate, club-like ambiance.

Vinyl - A live entertainment venue, Vinyl serves as a pulsating hot spot for a diversity of genres including rock, punk, reggae, and even stand-up comedy. The multi-functional room will not only bring musicians and talent within arm's reach of their biggest fans, but it will also present new and upcoming talent.

Hard Rock Casino Comprising 70,000 square feet, the casino offers slots, video poker, blackjack, craps, roulette, baccarat, Pai Gow poker, Caribbean poker, and a race and sports book with lounge-like seating. Chips display images of rock icons such as Jimi Hendrix, the Rolling Stones, and Tom Petty.

Backstage Pass is a rewards card that you can use to rack up points for nearly every little thing you do on and off the casino floor. Like dining at onsite restaurants including Pink Taco, Mr. Lucky's, Fu Asian Kitchen, and more. Or rockin' out at The Joint. Even getting caught up in the exciting pool event, Rehab gets you points for perks that will blow your mind. Which means that your next trip to Hard Rock Hotel could rock even harder than your last. Visit the Backstage Pass Rewards Club and present valid Photo ID to receive your Backstage Pass.

Rehab Sundays is the ultimate Vegas pool party that has grown into a world-renowned party of thousands.

Age restrictions may apply to entertainment options. Schedules are subject to change without notice.

Nearby Activities

The Hard Rock Hotel's 5-acre water playground includes 2 connected sand-beach lagoon pools (open seasonally), a grotto bar, and 4 roomy spa tubs. 3 swim-up blackjack tables are available in addition to blackjack and craps tables located in a central gazebo. Thatched-roof cabanas are available for rent. Rock music provides a continuous soundtrack for all the action. In addition, guests have access to an on-site fitness center (included in resort fee).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Spa Services

Reliquary Spa And Water Sanctuary is located inside the HRH Tower and includes a reception/lounge area, 21 treatment rooms, fitness center, men’s and women’s locker facilities complete with lounge and fire place, jacuzzis, saunas, and ice showers. At the epicenter of the new 25,000-square-foot spa is the co-ed Roman Bath, featuring private cabana areas, lounge space, and spa amenities.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 35.15 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 45 per person (approximately)
  • Late check-out fee: USD 100
  • Refrigerator fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock
  • Hard Rock Hotel & Casino
  • Hard Rock Hotel & Casino Las Vegas
  • Hard Rock Las Vegas
  • Hard Rock Hotel Casino Las Vegas
  • Hard Rock Hotel Casino
  • Hard Rock Casino Las Vegas
  • Hard Rock Casino

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.