Ratings based on 43,264 Guest Reviews

Hear it directly from our travelers
3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
1 out of 5
by A traveler from oregon

Worst stay I've ever had , room was super noisy

Posted Dec 6, 2016
Been to Las Vegas numerous times, at least twice a year , won't stay at the Excalibur ever again and will make sure all my business companions know to stay away from that hotel . Would have been better off to stay at the motel 6
2 out of 5
by A traveler from Minneapolis

Sleeping may be okay, but don't eat or gamble here

Posted Dec 6, 2016
Pros: There is a free tram to Mandalay Bay and Luxor next to the bridge to the New York. Also, our maids didn't appear to steal from us.
Cons: According to some staff, free beverages are only for card players. They could stop lying to and ignoring people. Room fridges would be nice.
Location: There's a nice aquarium at Mandalay. Luxor has some cool shows/events. NY has a roller coaster and arcade. There's a Popcornopolis above the casino.
Check in was about an hour wait. Overheard they were overbooked by 50 rooms. We were forced into a different bed arrangement than what we'd order. Bedding was dirty, covered with black flecks and hair, which took a couple hours and multiple phone calls to have replaced. Paid extra at check in for a roll-away bed. It took over 8 hours and several calls to have one delivered. Ate at Tournament of Kings: Food Poisoning. Doorways marked Employees Only between parking lot and entrance usually had an overpowering marijuana stink. Don't win too much from a slot machine or it will be restarted and management will say it was a malfunction, voiding all 'pays and plays'. Despite other casinos using the same software and hardware and regularly, publicly doing so, casino management will claim they have no way to figure out what was paid into the machine and cannot refund unspent funds after malfunctions. Overheard an employee in the lobby bragging about paying maids to pull "cute" outfits out of luggage. If you are heading to your room during the hour or so they man the guard station between the casino and the hotel elevators, wait. They tend to be rude and may turn you away if the room's under your spouse's name despite having a key and giving your name at check-in. Take care when opening your room window, it may let in smoke from other rooms. Don't bother checking the voicemail, it's a new message each day about the 50-min Swedish massage being on special for $100 plus 25% service fee.
5 out of 5
by A traveler from Denver

First time to Vegas !!!! Blew Me Away !!!!!

Posted Dec 4, 2016
First time to Vegas, stayed at the Excalibur, What a great Casino and Hotel. Room was very Clean and beds very comfortable. Close to everything we did. Will definitely go Back !!!!
3 out of 5
by A traveler from Los Angeles

Clean room

Posted Dec 3, 2016
The room was clean the facility was clean. The staff was ok food was ok do not accept any promotional tickets they approach you and ask you if you want to watch a free show then make you sit through 5 hours of a timeshare promotion.
2 out of 5
by A traveler from wa

I had booked a king size bed but got two queen

Posted Dec 2, 2016
The only plus was the convenance of some stores available at the hotel and the buffet
4 out of 5
by A traveler

Great, only needs a few improvements

Posted Dec 1, 2016
Pros: Location and clean
Cons: Arrival accommodations
Location: Perfect location, everything nearby
Easy to get lost in this huge hotel. Should have better arrival accommodations. Parking was far and had to carry heavy luggage through entire hotel.
4 out of 5
by A traveler from Philadelphia,PA

Our Vegas stay

Posted Nov 29, 2016
We stayed at the Excalibur, a "family" friendly hotel.I suppose one disadvantage to looking for lower rates is that you get fewer add ons. There was no refrigerator,coffee pot, or hair conditioner provided. There was only one chair in the room. The bed was comfortable; facilities were clean, and there were enough options for food and shows without having to leave, if staying for several days. It is convenient to the airport and easy to get to other places in Vegas. The Tournament of Kings show was awesome.
5 out of 5
by A traveler from L

Posted Nov 16, 2016
Clean,comfortable stay. Staff was very knowledgeable and helpful!
5 out of 5
by A traveler from Florida

Could not have asked for a better time.

Posted Nov 15, 2016
Pros: Everything.
Cons: The restaurant/buffet. For what it cost it was disappointing.
Location: I walked everywhere. Lots of other restaurants, casinos and shops near by. So there was something to do/see where ever I went.
Everyone at the Excalibur went out of their way to make my stay wonderful. Would definitely return and recommend this resort. Rooms were really cleaned everyday. Hotel as a whole very clean. Casino staff and bartenders very cordial and helpful.
3 out of 5
by A traveler

Posted Oct 23, 2016
It was okay. It wasn't the best nor was it the worst. I would recommend it for an inexpensive trip.