Posted Mar 10, 2017
Room was a disappointment. Furniture in bad shape (chips-just worn). Coffee machine didn't work. Carpet stains. Motorized Curtain didn't work. A/C had a clicking noise the entire time it ran. Pillows were flat and uncomfortable. Shower controls locked up (had to use both rain shower and regular shower simultaneously) with subsequent low water pressure.
We were inadvertently? charged for beverages (from the beverage bar in the room) that we never consumed. Advised the front desk who sent up staff to review. That person said they would correct the error. Later that day (after checkout) received an email with all the charges. Called the hotel and they finally took the charges off my account.
Lastly, casino dealers seemed uptight and were slightly rude to some players for no obvious reason. Just seemed like they weren't happy or didn't want to be there? Thus, we played at some other hotels. Ironically, Flamingo staff seemed nicer, more upbeat. (owned by same corp)
Couldn't believe it but its true. I still think its a beautiful hotel. Just had a bad room and couldn't gamble in that hotel.
Oh. It was my B'day and didn't even get a "happy B'day" at that hotel. Had numerous pit bosses shake my hand and wish me happy B'day at Bellagio, Flamingo....Go figure. No big deal, but nice gesture.