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Mercure London Heathrow Hotel

4.0 star property
4-star hotel in Pinkwell

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Mercure London Heathrow Hotel

Photo gallery for Mercure London Heathrow Hotel

Bar (on property)
Exterior
In-room safe, desk, blackout drapes, soundproofing
Breakfast and dinner served
Exterior

Overview of Mercure London Heathrow Hotel

Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Shepiston Lane, Hayes, England, UB3 1LP
  • Popular LocationLondon Motor Museum18 min walk
  • Popular LocationStockley Park2 min drive
  • AirportLondon (LHR-Heathrow)8 min drive
  • Popular LocationTwickenham Stadium15 min drive

Room options

View all photos for Superior Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 129 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, Multiple Beds

  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Room
Ibis budget London Heathrow Central
Free WiFi
Restaurant
Air conditioning
Breakfast available
3.8 out of 5, Good, (1565)
The price is $80
per night
$96 total
includes taxes & fees
May 3 - May 4
Ibis budget London Heathrow Central

About the neighborhood

Hayes

Pinkwell stay.With a stay at this Pinkwell hotel, you'll be within 2 miles (3 km) of Stockley Park and 6 miles (10 km) of Brunel University. Windsor Castle is within 9 miles (15 km) and Wembley Stadium is within 12 miles (20 km).

What's nearby

  • London Motor Museum - 18 min walk
  • Stockley Park - 2 min drive
  • Brunel University - 6 min drive
  • Windsor Castle - 12 min drive
  • Twickenham Stadium - 15 min drive

Getting around

  • Hounslow West Underground Station - 7 min drive
  • Hayes & Harlington Station - 18 min walk
  • Heathrow Airport (LHR) - 8 min drive

Restaurants

  • The Pheasant - 4 min drive
  • The Great Western - 4 min walk
  • The White Hart - 10 min walk
  • The Nest Climbing - 3 min drive
  • The Wheatsheaf - 16 min walk

About this property

Mercure London Heathrow Hotel

4-star hotel in Pinkwell
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 6 meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Mercure London Heathrow Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 2 levels
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure London Heathrow Hotel offers 184 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Hindi, Italian, Polish, Romanian, Spanish

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 16 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM–9:30 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 16 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Heathrow
Comfort Heathrow Hotel
Comfort Hotel Heathrow
Heathrow Comfort
Heathrow Comfort Hotel
Hotel Comfort Heathrow
Mercure London Heathrow
Comfort Hotel Heathrow Hayes, UK - Greater London
Mercure London Heathrow Hotel Hotel
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel
Mercure London Heathrow Hayes
Mercure London Heathrow
Mercure London Heathrow Hotel Hayes, UK - Greater London
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel Hotel Hayes

Frequently asked questions

How close is Mercure London Heathrow Hotel to the airport?

Mercure London Heathrow Hotel is 2.9 mi (8-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure London Heathrow Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Mercure London Heathrow Hotel on May 12, 2024 start from $60.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure London Heathrow Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure London Heathrow Hotel.

Does Mercure London Heathrow Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure London Heathrow Hotel, but full breakfast is offered for a fee of GBP 14.95 per person. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Mercure London Heathrow Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure London Heathrow Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Early check-in costs GBP 10.00 (subject to availability).

Is there free parking at Mercure London Heathrow Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 16 per day.

Does Mercure London Heathrow Hotel have a pool?

Mercure London Heathrow Hotel does not have a pool.

Does Mercure London Heathrow Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Mercure London Heathrow Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure London Heathrow Hotel to downtown Hayes?

Mercure London Heathrow Hotel is 1.5 mi away from Hayes.

Mercure London Heathrow Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 1005 reviews" "
Rating 8 - Good. 295 out of 1005 reviews" "
Rating 6 - Okay. 172 out of 1005 reviews" "
Rating 4 - Poor. 128 out of 1005 reviews" "
Rating 2 - Terrible. 148 out of 1005 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Belal

Stayed 1 night in Jan 2024

8/10 Good

Charles

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean nice rooms
Rooms are clean and modern style but the parking on site is expensive.
Stayed 1 night in Jan 2024

4/10 Poor

Ranjit, Ilford

Disliked: Amenities, property conditions & facilities
Very Dated, Run on a skeleton crew, had to wait almost 10 minutes to checkin, as the staff member was not available to check me in. Rooms are basic, and very dated, Haven't stayed at a Travelodge in years, thought i did this time.
Stayed 1 night in Jan 2024

10/10 Excellent

BEN

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Not as good as previous experience
Have stayed here a couple of times before and found it to be a pleasant hotel but unfortunately this time I felt let down. The car park was not very welcoming with broken glass from broken into cars in a cpl of the bays and lots of materials left like fly tipping. The lift was out of order and yet we were put on the 2nd floor with the hotel being virtually empty as there were less than a dozen of cars in the car park. The room heating was on cosy warm when we entered the room which was good for the cold night. The bath was stained and the mixer taps very stiff to use and the bath slow draining. Breakfast bar was a bit of a let down and sparse looking for selections. Hot breakfast had to ordered and fried eggs were extra charge. Staff were very pleasant. Overall slightly let down compared to previous experience.
Stayed 1 night in Jan 2024

6/10 Okay

K

Liked: Staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Andrew

Liked: Amenities
Elevator not working
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff.
Stayed 9 nights in Jan 2024

2/10 Terrible

Thomas

Stayed 1 night in Jan 2024