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Heritage Hotel Lancaster

Star Rating
3 out of 5



4.0 / 5Very Good
654 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly


What's nearby

  • Popular Location
    Dutch Apple Dinner Theatre
    1 min walk
  • Popular Location
    Park City Center
    7 min drive
  • Popular Location
    Franklin and Marshall College
    7 min drive
  • Airport
    Harrisburg, PA (MDT-Harrisburg Intl.)
    34 min drive

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Your dates need to occur after 2019-11-18. Try updating your dates to see prices for your trip.

    About this area


    Heritage Hotel Lancaster is located in Lancaster. American Music Theatre Lancaster and Sight and Sound Theatre are cultural highlights, and some of the area's attractions include Dutch Wonderland and Susquehanna Glass Factory. Eastland Alpacas and Kreider Farms are also worth visiting.

    What's nearby

    • Popular Location
      Dutch Apple Dinner Theatre - 1 min walk
    • Popular Location
      Park City Center - 7 min drive
    • Popular Location
      Franklin and Marshall College - 7 min drive
    • Popular Location
      Spooky Nook Sports - 8 min drive
    • Popular Location
      Millersville University - 9 min drive

    Getting around

    • Lancaster Station - 8 min drive
    • Harrisburg, PA (MDT-Harrisburg Intl.) - 34 min drive


    • Serves breakfast, brunch, and lunch.

    About this property

    Heritage Hotel Lancaster

    A restaurant, an outdoor pool, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café, and a business center. All 166 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and digital TV. Other amenities available to guests include room service, premium bedding, and coffee makers.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free RV/bus/truck parking

    Food and drink

    • Breakfast available for a fee: USD 10.95-14.00 per person
    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • Room service available

    Things to do

    • 24-hour fitness center
    • Children's pool
    • Outdoor pool

    Family friendly

    • Children's pool
    • Microwave
    • Outdoor pool
    • Refrigerator


    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Vending machine

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Luggage storage
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • Business center
    • Meeting rooms
    • Conference space (5000 square feet)


    • BBQ grill(s)
    • Garden
    • Picnic area
    • Pool umbrellas
    • Terrace


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Braille signage


    • Designated smoking areas
    • TV in lobby

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Premium bedding


    • Free toiletries
    • Hair dryer
    • Shower/tub combination


    • Digital channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator


    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do


    • Golf lessons
    • Golfing
    • Hiking/biking trails

    Where to eat

    • Serves breakfast, brunch, and lunch.

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    Stayed 3 nights in Nov 2019


    The bathroom was remodeled, however the toilet had no room since the sink had taken up most of the room. Very uncomfortable to do your business. you need four pillows to make up just one to use, meaning too flat.

    Stayed 1 night in Nov 2019


    Food was good in adjoining restaurant. Front desk personnel was not very friendly. I could not receive a bill with charges. Only a bill with zero balance. Phone was dirty, lite bulb was missing, carpet was stained.

    Stayed 2 nights in Oct 2019


    Hotel ok, Restaurant horrible

    We chose this hotel because it had a restaurant/bar on premises. The hotel part of stay was average. We did find a wet washcloth still hanging from shower when we checked in but other than that room was clean and comfy. Only real issue with the room itself is it was very dark and I hate a dark room. The restaurant/bar had the worst possible customer service. After being left sitting at bar 20 minutes and being ignored by 3 different employees who were obviously trying to avoid us we were finally told we couldn't order anything because they were trying to clean up and sent to a different bar in the restaurant. When bartender saw us sit down he visibly cursed to have new customers even though it was almost an hour from scheduled closing. We had one drink, mine wasn't even mixed correctly or all ingredients added, and left since we felt so unwelcome and we did not go back any other night of our stay. There wasn't a whole lot of food choices open in the neighborhood, especially none with bar areas. I wouldn't stay here again due to our treatment at bar and it wasn't close enough to the area I really wanted to stay in.

    Stayed 3 nights in Oct 2019


    Stayed 1 night in Nov 2019

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