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"it was close to the airport and interstate 10 " More

By a verified traveler on Tue 16 May 2023

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Hotel Description

Hotel near Cielo Vista Mall in El Paso

Near the airport

You'll be within half a mile (1 km) of Bassett Place and 2 miles (3 km) of Gene Roddenberry Planetarium with a stay here. Texas Tech University Health Sciences Center El Paso and Cielo Vista Mall are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

King Suite, 2 Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max
$150* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton El Paso ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton El Paso

Everyone (7) Family (10)
1 out of 5
I attempted to cancel and got no response.

Posted by , from overton on Jun 27, 2023

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3 out of 5
it was close to the airport and interstate 10

Posted by on May 16, 2023

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Comment from Hotel Management

May 17, 2023 by RP

We are happy to hear that you appreciated our location. Thank you for staying with us and we look forward to seeing you again.

5 out of 5
Convenience. Very nice people

Posted by on Mar 17, 2023

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Comment from Hotel Management

Mar 20, 2023 by RP

Dear Ms. Cliceria - thank you for being our guest and for providing your positive feedback. You are important to us and greatly appreciated. Hope to see you again very soon.

4 out of 5
My family and I liked the room, the bed was very comfortable, was clean. Didn’t like thin walls, could hear next door when their shower was started. The AC made a loud noise when it shut off, very disruptive when sleeping. But was a very nice hotel, good location.

Posted by on Jan 25, 2023

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Comment from Hotel Management

Jan 25, 2023 by RP

Thank you Ms. Yvette for staying with us and for your feedback. Our apologies for any noise issues you experienced. Our hotel does have sold concrete walls so please contact us so that we may investigate your concern. Your business is important to us and we do hope to see you again in the near future.

5 out of 5

Posted by , from Spring on Jan 24, 2023

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4 out of 5
I like that they renovated the outdated rooms, however, the carpet in the hallways and main areas could be shampood more frequently.they appeared dirty.

Posted by , from Avondale on May 21, 2022

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Comment from Hotel Management

Jun 14, 2022 by RP

Thank you for your feedback and we hope to see you again in the near future.

4 out of 5

Posted by , from Avondale on Jan 7, 2022

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5 out of 5
Gorgeous facilities. Shower corners need scrubbing, looks like mold is growing in crevices.

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 5, 2022 by RP

Thank you Mikel for staying with us and for taking the time to post a review. We greatly appreciate your feedback and your business. Please come back soon.

4 out of 5
Facility was nice. Small workout room but sufficient. Dining staff very nice. Front desk not so much. Check-in was great but after that they looked put out. Refrigerator in room worked poorly and port a crib did not work. Beds were very comfortable. I would give it another try.

Posted by , from Omaha on Oct 12, 2021

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Comment from Hotel Management

Oct 14, 2021 by RP

Dear Ms Janet - thank you for staying with us and for your review. Your business and feedback is important to us as we strive to provide the best service possible. We are happy to hear that you will be coming back. Stay safe and be well.

3 out of 5
why the 30.06 sign? This is TX and some of us value the CHP. Also, enough with all the mask signs - I think we all know that covid is pretty much over.

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 14, 2021 by RP

Thank you for staying with us and for your review and feedback. We appreciate your business and hope to see you again in the near future. Please stay safe and be well.

About the Embassy Suites by Hilton El Paso

Location 6100 Gateway East, El Paso, TX 79905

Property Features

Embassy Suites by Hilton El Paso offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 5928 square feet (551 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton El Paso. Self parking is free. This El Paso hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • 5928 sq ft of conference space
  • 551 sq m of conference space
  • Built in 1976
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton El Paso offers 187 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM. The hotel hosts a free manager's reception daily.

Gateway - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only cats are allowed
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Only cats are allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 5
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Paso Hotel
  • El Paso Hotel Suites
  • El Paso Suites
  • El Paso Suites Hotel
  • Hotel El Paso
  • Hotel El Paso Suites
  • Hotel Suites El Paso
  • Suites El Paso
  • Embassy Suites El Paso Hotel El Paso
  • El Paso Embassy Suites
  • Embassy Suites Hilton El Paso Hotel
  • Embassy Suites Hilton El Paso
  • Embassy Suites By Hilton Paso
  • Embassy Suites by Hilton El Paso Hotel
  • Embassy Suites by Hilton El Paso El Paso
  • Embassy Suites by Hilton El Paso Hotel El Paso

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.