Skip to main content
Beginning of main content
4.7 out of 5

"Staff was so friendly and gave good recommendations for activities and food around the area " More

By a verified traveler on Wed 09 Aug 2023

Enter dates to see availability

Hotel Description

Family-friendly 3-star motel near Marton Sash and Door Cycling Park

In National Park Village

Within a 10-minute walk of the motel, you'll find Fishers Track and Marton Sash and Door Cycling Park. Old Coach Road Bike Trail and Whakapapa Ski Area are within 16 miles (25 km).

Renovated in 2024

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Families will appreciate the playground, onsite laundry facilities, and in-room childcare. A terrace, a garden, and a lobby fireplace are also on offer.

Standard Double or Twin Room, 1 Bedroom, Shared Bathroom, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$76* Per night/room Apr 11 - Apr 12

Comfort Apartment, 2 Bedrooms, Kitchen, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Comfort Studio, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Plateau Lodge ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Plateau Lodge

Everyone (1) Family (2)
5 out of 5
Staff was so friendly and gave good recommendations for activities and food around the area

Posted by , from Ellicott City on Aug 9, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 9, 2023 by Andrea

Lovely- our team at Plateau Lodge are very informative, Our backyard is an exciting place to explore and discover.

4 out of 5
I like the casual environment, the amenity is just like home.

Posted by on Dec 9, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 12, 2019 by Andrea

Thank you for comments - enjoy your travels around NZ

5 out of 5

Excellent backpackers place

Lovely couple who ran the lodge were informative, helpful and nice. Beds were comfortable and facilities were great for a backpackers lodge. 4 full bathrooms, spa tub and transportation to the Alpine Crossing is a plus. Made life so much easier.

Posted by , from CA on Dec 17, 2015

Was this review helpful to you?
Comment from Hotel Management

Dec 22, 2015 by Andrea/Owner

Thank you for your kind response - we love what we do and our back yard is full of adventures for all ages.

Property Features

As a guest of Plateau Lodge, you'll find spa services, a library, and a terrace. WiFi is free in public spaces. Tour/ticket assistance, gift shops/newsstands, and ski storage are also featured at the family-friendly Plateau Lodge. Self parking is free. A complete renovation of Plateau Lodge was completed in February 2024. Smoking is allowed in designated areas at this 3-star National Park Village motel.

  • 1 building
  • 1 floor
  • 22 guestrooms or units
  • Built in 1993
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Plateau Lodge offers 22 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and in-room massages can be requested. Renovation of all guestrooms was completed in February 2024.

  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (on request)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Heating
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Guest will receive an email before arrival 72 hours
  • Smoke detector
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 7:00 PM
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 24 for adults and NZD 19 for children
  • Late check-out fee: NZD 55.00 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plateau Lodge
  • Plateau Lodge National Park Village
  • Plateau National Park Village
  • Plateau Lodge Motel
  • Plateau Lodge National Park Village
  • Plateau Lodge Motel National Park Village

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Qualmark Sustainable Tourism Business Award
url importing http://www.travelocity.com/National-Park-Village-Hotels-Plateau-Lodge.h6469787-p2.Hotel-Reviews?rm1=a2&
There was an error importing /National-Park-Village-Hotels-Plateau-Lodge.h6469787-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/National-Park-Village-Hotels-Plateau-Lodge.h6469787-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.