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Reviews

4.5 / 5Wonderful
1,828 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Kapalua Resort
    12 min walk
  • Popular Location
    Kapalua Golf Resort Bay Course
    15 min walk
  • Popular Location
    Kapalua Beach
    4 min drive
  • Airport
    Kapalua, HI (JHM-West Maui)
    8 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-02-23. Try updating your dates to see prices for your trip.

    About this area

    Lahaina

    Located in Lahaina, The Ritz-Carlton, Kapalua is next to a golf course and near the beach. Kapalua Golf Club Plantation Course and Lahaina Harbor are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kapalua Beach and Napili Bay.

    Popular Location

    What's nearby

    • Kapalua Resort - 12 min walk
    • Kapalua Golf Resort Bay Course - 15 min walk
    • Napili Bay - 4 min drive
    • Kapalua Beach - 4 min drive
    • Napili Bay Beach - 5 min drive

    Getting around

    • Lahaina Sugar Cane Train Kaanapali Landing Station - 9 min drive
    • Kahului, HI (OGG) - 53 min drive

    Restaurants

    • The Banyan Tree – Poolside restaurant with a bar offering seafood. Serves dinner daily, happy hour available. Kids' menu available.
    • Kai Cafe – Serves breakfast, lunch, and light fare daily.
    • Burger Shack – Beachfront family restaurant with a bar offering American cuisine. Serves lunch and light fare daily, happy hour available. Kids' menu available.
    • 'Ai 'Ono Tacos + Tequila – Poolside café with a bar offering American cuisine. Serves lunch and light fare daily. Kids' menu available.
    • Alaloa Lounge – Pool-view lobby lounge offering American cuisine. Serves dinner and light fare daily. Kids' menu available.

    About this property

    The Ritz-Carlton, Kapalua

    Hop on The Ritz-Carlton, Kapalua's free shuttle and hit the beach, practice your swing on the golf course, or pamper yourself at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 463 rooms boast deep soaking tubs and offer free WiFi and furnished lanais. IPod docks and 24-hour room service are standard, as are LCD TVs with cable channels.

    Awards and affiliations

    • The Ritz-Carlton, Kapalua is listed in the 2017 Condé Nast Traveler Top 100 List.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 30.00 per day
    Electric car charging station
    Free area shuttle up to 2 mi
    Free beach shuttle

    Food and drink

    Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: USD 50 for adults and USD 25 for children
    6 restaurants and 1 coffee shop/café
    3 bars/lounges, 1 beach bar and 1 poolside bar
    24-hour room service

    Things to do

    24-hour fitness center
    18 holes of golf
    3 outdoor pools
    2 outdoor tennis courts
    Basketball
    Canoeing
    Children's pool
    Ecotours
    Full-service spa
    Kayaking
    Pilates classes
    Playground
    Sauna
    Shopping
    Snorkeling
    Spa tub
    Steam room
    Surfing/boogie boarding
    Tennis
    Yoga classes

    Family friendly

    3 outdoor pools
    Children's pool
    Dry cleaning service
    DVD player
    Free area shuttle
    Free cribs/infant beds
    Free rollaway/extra beds
    Grocery/convenience store
    Laundry facilities
    Playground

    Conveniences

    ATM/banking services
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Japanese

    Business services

    Business center
    Meeting rooms
    Conference space (200000 square feet)

    Outdoors

    Beach cabanas (surcharge)
    Beach loungers
    Garden
    Pool cabanas (surcharge)
    Pool sun loungers
    Terrace

    Spa

    15 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - on the beach
    Massage - prenatal
    Massage - sports
    Massage/treatment rooms
    Outdoor treatment areas
    Sauna
    Spa tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Valet for wheelchair-equipped vehicle
    Visual alarms in hallways
    Wheelchair-accessible business center
    Wheelchair-accessible fitness center
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel
    Wheelchair-accessible pool
    Wheelchair-accessible restaurant
    Wheelchair-accessible spa

    More

    Beach towels
    Designated smoking areas
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Egyptian cotton sheets
    Free cribs/infant beds
    Free rollaway beds
    Hypo-allergenic bedding
    Premium bedding

    Bathroom

    Bathrobes
    Deep soaking bathtub
    Designer toiletries
    Hair dryer
    Rainfall showerhead
    Separate bathtub and shower

    Entertainment

    Cable channels
    DVD player
    iPod dock
    LCD TV
    Pay movies
    Premium channels

    Food and drink

    Espresso maker

    Outdoor space

    Furnished lanai

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Slippers
    Turndown service
    4.5

    Wonderful

    5 - Excellent
    1,266
    4 - Good
    373
    3 - Okay
    119
    2 - Mediocre
    45
    1 - Poor
    25
    4.7
    Cleanliness
    4.7
    Service and Staff
    4.4
    Amenities
    4.5
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Service was awesome!! Everyone was so nice and friendly!!! Everything was perfect!! The view, the staff, the cleanliness!!! By far my favorite vacation!!!

    Stayed 7 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The Ritz is secluded and fabulous! 5 star!

    The Ritz is an amazing and beautiful secluded resort. We loved the grocery store across the street. We ate at both the nice upscale outdoor restaurant, and the beach restaurant and both were great. They provide towels and water bottles for your outings. There is plenty for kids of any age to do. The concierge services were excellent. Very upscale and relaxig place. We really enjoyed our stay.

    Stayed 1 night in Feb 2020

    2/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    I liked everything about the property except that you make a club level ocean view and when i get there they tell me it is a partial view . To me an ocean view means straight out my room is an ocean view but i guess Ritz Carlton thinks an ocean view is to look around the corner to the left. Also i was not able to get my points because it was paid up front .That does not make me happy.after spending over $10,000

    Stayed 6 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We loved the friendly service and easy access to the pool/beach.

    Stayed 6 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful property, overall great experience. Will be coming back.

    Stayed 4 nights in Feb 2020

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