"Vents were full of mold. There was no happy medium with the temperature in the room....either freezing or very hot. Room was very dusty. Strings on ... " More
Historic Downtown La Crosse stay
Within a 10-minute walk of this Historic Downtown La Crosse hotel, you'll find Mississippi River and La Crosse Center. Riverside Park and La Crosse Queen Cruise Dock are also within half a mile (1 km).
Free perks
This hotel features an indoor pool and a spa tub. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, a lobby fireplace, and dry cleaning are also on offer.
Jan 8, 2024 by Monica, FDS
Thank you for your feedback, Kelly! We appreciate your comments. I am terribly sorry you were disappointed with your stay. We strive to provide a clean, comfortable stay for all of our valued guests, and it seems we missed the mark here. I have passed along these issues to the appropriate departments so we can rectify these things, in hopes of improving our guest satisfaction across the board. We appreciate you staying with us.
Dec 4, 2023 by Monica, FDS
Thank you so much for your lovely review, Eileen! We are delighted you enjoyed your stay. Please come visit again soon!
Oct 19, 2023 by Monica, FDS
Thank you for your great review, Susan! We are so appreciative of your feedback. We are delighted you enjoyed your stay with us, and we look forward to your next visit!Best regards,
Aug 17, 2023 by Monica, FDS
Thank you for your comments, Jacqueline! We are terribly sorry you did not find your accommodations suitable. We aim to provide our valued guests an enjoyable, comfortable stay, and it seems we did not achieve that here.It is our brand policy to sanitize all dishes and utensils between guests; this is why dish and tableware can be found in the dishwasher upon arrival. We aim to provide a hot breakfast that has something for everyone- we apologize that you were disappointed. We will definitely take your comments into consideration. Best regards,
Aug 31, 2023 by Monica, FDS
Hello, Kevin!Thank you so much for your feedback! We appreciate your wonderful review. Please come join us at the GrandStay again soon!Best regards,
Apr 6, 2023 by Monica, FDS
Thank you for the wonderful review, Sylvia! We are so glad you enjoyed your stay with us. Please come enjoy the comfort and amenities of the GrandStay again soon!
Mar 30, 2023 by Monica, FDS
Thank you for the great review, Sean! We appreciate your feedback, and we are so glad you enjoyed your stay with us. Please come visit again soon!
Feb 2, 2023 by Monica, FDS
Thank you for your comments, Laura! We are so glad you could stay with us. We do have some renovations planned, which include new TVs! We can't wait for you to check it out!
Dec 15, 2022 by Monica, FDS
Thank you for the great review, Rebecca! We're so glad you enjoyed your visit here at the GrandStay. Please come see us again soon!
GrandStay Hotel & Suites offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at GrandStay Hotel & Suites. Self parking is free. This La Crosse hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
GrandStay Hotel & Suites offers 55 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. 37-inch flat-screen televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
An indoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.