Skip to main content
Beginning of main content
 Punta Cana •1 Room
 Punta Cana • 1 Room
Book online or call 1-855-214-3079 Phone Number
Top Hotel

Tortuga Bay Hotel

5-star property
Higuey, Punta Cana, La Altagracia 1-855-201-7819
5.0 out of 5
Exceptional!
See all 2 travelocity Reviews

"The minute you step foot off the plane you’re vip treatment starts with the staff from Tortuga Bay . Absolutely incredible relaxing time . " More

By a verified traveler on Tue 10 Apr 2018

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

5-star beachfront hotel near La Cana Golf Course

On the beach

Steps from the hotel, you'll find La Cana Golf Course and Six Senses Spa. Also, Punta Cana Beach is within half a mile (1 km) and Indigenous Eyes Ecological Park is within 2 miles (3 km).

Luxury amenities

This luxury hotel features a private beach, a golf course, and a full-service spa. Families will appreciate the children's pool, onsite laundry facilities, and babysitting. Enjoy a meal in one of the 3 restaurants and perks like free buffet breakfast and free valet parking.

Ocean View Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
$824* Per night/room May 5 - May 6

Beach Front Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 4 Bedrooms, Beachfront

Bed Count 3 King Beds Maximum Occupancy 12 Max

Villa, 3 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 9 Max

Ocean View Two Bedrooms Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Beach Front Two Bedrooms Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Tortuga Bay Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tortuga Bay Hotel

Everyone (1)
5 out of 5

Awesome hotel

The minute you step foot off the plane you’re vip treatment starts with the staff from Tortuga Bay . Absolutely incredible relaxing time .

Posted by , from spring hill florida on Apr 10, 2018

Was this review helpful to you?
Comment from Hotel Management

Apr 19, 2018 by Edwin Matar

Thank you very much for your rating and comments. Best,

5 out of 5

PERFECTION!

We were married on the resort in 2007 and went to another Big Resort for our Honeymoon. After 2 days at the other resort we called Tortuga Bay to have them pick us up and bring us back. We got married at The Punta Cana Hotel and spent our honeymoon in Tortuga Bay. I say without hesitation that it is the best vacation experience I have ever had. This is what its like to vacation like royalty. Everything here was top shelf. The Staff from Top to below is Amazing, The rooms are perfect and the service is incredible. It's not the place to be if you want to "Raise The Roof". For a Quiet, peaceful and Supremely relaxing and Romantic trip, This Is the finest place I know of. My bride and I travel often and Stay at The Ritz Carlton and Four Seasons of The World and this is Definitely a place we dream about!!!! If you're on your way there, You Are Blessed!!!!

Posted by on Dec 26, 2009

Was this review helpful to you?

About the Tortuga Bay Hotel

Location Higuey, Punta Cana, La Altagracia 23000

Renovations + Closures

The property is closed in September.

Property Features

Simply step outside to unwind on the hotel's beach. Enjoy a summer holiday at Tortuga Bay Hotel, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an outdoor pool, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

  • 30 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 8
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Tortuga Bay Hotel offers 30 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature Frette Italian sheets and premium bedding. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Clothes dryer
  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • DVD player
  • Microwave
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

Tortuga Bay Hotel has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

A private beach, a golf course, 8 outdoor tennis courts, and a marina are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Horse riding/rental on site
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Bicycle rentals on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Six Senses Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Tortuga Bay Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Hotel
  • Hotel Tortuga Bay
  • Tortuga Bay
  • Tortuga Bay Hotel
  • Tortuga Bay Hotel Punta Cana
  • Tortuga Bay Punta Cana
  • Tortuga Hotel
  • Tortuga Bay Hotel Hotel
  • Tortuga Bay Hotel Punta Cana
  • Tortuga Bay Hotel Hotel Punta Cana

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

url importing http://www.travelocity.com/Punta-Cana-Hotels-Tortuga-Bay-Hotel.h1525973-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Punta-Cana-Hotels-Tortuga-Bay-Hotel.h1525973-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Punta-Cana-Hotels-Tortuga-Bay-Hotel.h1525973-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.