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4.4 out of 5

"Our stay was great - good parking underground, great food at the restaurant and great bartender/server! " More

By a verified traveler on Mon 07 Aug 2023

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Hotel Description

4.5-star hotel with 1 indoor pools, connected to a shopping center

City center retreat

At this hotel, you'll be steps from Market Square and New Brunswick Museum. Saint John Trade and Convention Centre and Saint John Police Museum are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the sauna, bar/lounge, and laundry facilities.

1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$98* Per night/room Mar 31 - Apr 1

Junior Suite, One King Bed, Club Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, One Queen Bed, Club Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 KING BED DOWNTOWN VIEW

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Harbor View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Saint John ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Saint John

Everyone (8) Family (4)
5 out of 5
Our stay was great - good parking underground, great food at the restaurant and great bartender/server!

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 10, 2023 by General Manager

Dear Pamela,Thank you for taking the time to share your comments with us! We are delighted to hear that you enjoyed your visit and appreciated our ample parking, delicious dining options, and helpful staff members. It was a pleasure serving you, and we hope to see you again soon! Sincerely,Jonathan JoaquimGeneral Manager

5 out of 5
The restaurant was great - the ability to sit outside on the deck was great. The food was delicious - the best fried clams we have had in a long time. Elise -bartender/waitress was great!

Posted by on Aug 3, 2023

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Comment from Hotel Management

Aug 6, 2023 by General Manager

Dear Pamela,Thank you so much for choosing to stay with us at Hilton Saint John. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. We would also like to thank you for highlighting our team member, Elise. We will be sure to pass along your compliments, as it is bound to make their day. We hope you join us again if you are ever in the area. It was a pleasure hosting you.Sincerely,Jonathan JoaquimGeneral Manager

4 out of 5

Posted by , from HALIFAX on Sep 18, 2022

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5 out of 5

Posted by on Jul 7, 2022

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3 out of 5
The hotel is right at the harbor and shopping and restaurants right across the street.

Posted by on Sep 14, 2019

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5 out of 5

Posted by on Sep 4, 2019

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5 out of 5

Posted by on Aug 26, 2019

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2 out of 5
it was located close to bars and restaurants. The rooms were just surfaced cleaned. There was a lot of dirt and dust in the room.

Posted by on Jul 13, 2019

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5 out of 5

Posted by on Sep 1, 2019

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5 out of 5

Posted by on Jun 22, 2019

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Property Features

Hilton Saint John offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Event space at this hotel measures 17286 square feet (1556 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the luxury Hilton Saint John. For a fee, parking is available. This 4.5-star Saint John hotel is smoke free.

  • 197 guestrooms or units
  • 10 levels
  • 2 buildings
  • Meeting rooms
  • 17286 sq ft of conference space
  • 1556 sq m of conference space
  • Built in 1984
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

York Bistro Pub - This pub serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17–25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Saint John
  • Hilton Saint John
  • Saint John Hilton
  • Hilton Saint John Hotel
  • Hilton Saint John Hotel Saint John
  • Hilton Saint John New Brunswick
  • Hilton Saint John Hotel
  • Hilton Saint John Saint John
  • Hilton Saint John Hotel Saint John

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global

National Rating

This property has received its official star rating from Canada Select.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.