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Hotel Description

Family-friendly 4-star hotel near Kamehameha Park

Oceanside stay

You'll find Kamehameha Park and Kenjis House within 2 miles (3 km) of this hotel. Also within 9 miles (15 km) are Kohala Historical Sites State Monument and Pololu Valley Overlook.

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this boutique hotel. Families will appreciate the onsite laundry facilities and supervised childcare. Enjoy the 24-hour gym and perks like free self parking and free WiFi.

Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Tent

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Bungalow, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

About the Hawaii Island Retreat

Location 250, Lokahi Road, Kapaau, HI 96755

Property Features

There's a restaurant on site. Public spaces have free WiFi. Hawaii Island Retreat offers its guests a full-service spa, an outdoor pool, and a spa tub. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the family-friendly Hawaii Island Retreat. The hotel can provide concierge services and wedding services. Self parking is free. This 4-star Kapaau hotel is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • 4 buildings
  • Meeting rooms
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 2009
  • Supervised childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Dining venue

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hawaii Island Retreat offers 16 accommodations with complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.

  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:30 AM to 9:30 AM.

Ula Ula Dining Room - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Swimming nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Maluhia Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 16 years old are not allowed in the spa without adult supervision.

  • Spa tub in spa
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 5:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are required to contact the property to make check-in arrangements.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Cribs (infant beds) are available for USD 100.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - TA-139-285-2992-01

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-139-285-2992-01. This property accepts Visa, Mastercard, Discover, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Smoke detector
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 5:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - TA-139-285-2992-01
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 per person
  • Crib (infant bed) fee: USD 100.0 per stay
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawaii Island Retreat Ahu Pohaku Ho'omaluhia
  • Hawaii Island Retreat Ahu Pohaku Ho'omaluhia Hotel
  • Hawaii Island Retreat Ahu Pohaku Ho'omaluhia Hotel Kapaau
  • Hawaii Island Retreat Ahu Pohaku Ho'omaluhia Kapaau
  • Hawaii Island Retreat Hotel Kapaau
  • Hawaii Island Retreat Hotel
  • Hawaii Island Retreat Kapaau
  • Hawaii Island Retreat
  • Hawaii Island Retreat At Ahu Pohaku Ho`Omaluhia Hotel Kapaau
  • Hawaii Island Retreat At Ahu Pohaku Ho`Omaluhia Kapaau
  • Hawaii Island Retreat Hotel
  • Hawaii Island Retreat Kapaau
  • Hawaii Island Retreat Hotel Kapaau

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.