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Sutera Sanctuary Lodges at Kinabalu Park

3.0 star property
3-star hotel near Mount Kinabalu National Park

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Sutera Sanctuary Lodges at Kinabalu Park

Photo gallery for Sutera Sanctuary Lodges at Kinabalu Park

Breakfast, lunch and dinner served
View from room
Kinabalu Lodge | View from room
Nepenthes Suite King
Kinabalu Lodge | In-room dining

Overview of Sutera Sanctuary Lodges at Kinabalu Park

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Kinabalu National Park, Mt. Kinabalu, Ranau, Sabah, 89300
  • Popular LocationMount Kinabalu Park Entrance14 min walk
  • Popular LocationMountain Garden19 min walk
  • Popular LocationDesa Cattle Dairy Farm14 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)112 min drive

Room options

View all photos for Nepenthes Suite King

View from room

Nepenthes Suite King

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Kinabalu Lodge

Kinabalu Lodge | View from room

Kinabalu Lodge

  • 2239 sq ft
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 King Bed

View all photos for Nepenthes Villa

Nepenthes Villa | Balcony view

Nepenthes Villa

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Hill Lodge King

View from room

Hill Lodge King

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Summit Lodge

Summit Lodge | View from room

Summit Lodge

  • 1023 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Lodge

Garden Lodge | View from room

Garden Lodge

  • 1346 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Grace Lodge

Grace Lodge

Grace Lodge

  • Sleeps 20
  • 6 Twin Bunk Beds and 2 Double Beds

View all photos for Peak Lodge

Peak Lodge | View from room

Peak Lodge

  • 1044 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Rock Twin Share (Shared Dormitory)

Rock Twin Share (Shared Dormitory) | View from room

Rock Twin Share (Shared Dormitory)

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Liwagu Suite

Liwagu Suite

Liwagu Suite

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Hill Lodge Twin

View from room

Hill Lodge Twin

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Nepenthes Suite Twin

View from room

Nepenthes Suite Twin

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Ranau

In state park.You'll be within half a mile (1 km) of Mount Kinabalu National Park and 9 miles (15 km) of Desa Cattle Dairy Farm. Mt Kinabalu is also in the area.

What's nearby

  • Mount Kinabalu Park Entrance - 14 min walk
  • Mountain Garden - 19 min walk
  • Sosodikon Hill Kundasang - 12 min drive
  • Desa Cattle Dairy Farm - 14 min drive
  • Maragang Hill - 19 min drive

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 112 min drive

Restaurants

  • Desa Cafe - 14 min drive
  • Crocker Range Cafe - 12 min drive
  • KFC - 7 min drive
  • SS Chinese Restaurant 神山中餐厅 - 7 min drive
  • BW Bus Restaurant - 10 min drive

About this property

Sutera Sanctuary Lodges at Kinabalu Park

3-star hotel near Mount Kinabalu National Park
There's a restaurant on site, as well as a snack bar/deli.

This 3-star Kundasang hotel is smoke free.

  • 46 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Dining venue
Sutera Sanctuary Lodges at Kinabalu Park offers 46 accommodations. Bathrooms include showers, bathrobes, slippers, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Malay

Property amenities

Family friendly

  • Snack bar/deli

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: MYR 56 for adults and MYR 46 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Hiking/biking trails

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

Room amenities

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Food and drink

  • Limited room service

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sutera Sanctuary Lodges at Kinabalu Park

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 125.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 56 for adults and MYR 46 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 125.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sutera Sanctuary Lodges Kinabalu Park Ranau
Kinabalu Park Hotel
Kinabalu Park Hotel Ranau
Kinabalu Park Ranau
Sutera Sanctuary Lodges Kinabalu Park
Sutera Sanctuary Kinabalu Park Ranau
Sutera Sanctuary Kinabalu Park
Sutera ctuary Kinabalu Park
Sutera Sanctuary Lodges at Kinabalu Park Hotel
Sutera Sanctuary Lodges at Kinabalu Park Ranau
Sutera Sanctuary Lodges at Kinabalu Park Hotel Ranau

Frequently asked questions

How close is Sutera Sanctuary Lodges at Kinabalu Park to the airport?

Sutera Sanctuary Lodges at Kinabalu Park is 57 mi (112-min drive) away from the Kota Kinabalu Intl. Airport (BKI) airport, the closest popular airport to the property.

How much does it cost to stay at Sutera Sanctuary Lodges at Kinabalu Park?

As of Apr 24, 2024, prices found for a 1-night stay for 2 adults at Sutera Sanctuary Lodges at Kinabalu Park on Apr 26, 2024 start from $25.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sutera Sanctuary Lodges at Kinabalu Park have an airport shuttle?

Airport shuttle services are not available at Sutera Sanctuary Lodges at Kinabalu Park.

Does Sutera Sanctuary Lodges at Kinabalu Park offer free breakfast?

Free breakfast isn’t provided at Sutera Sanctuary Lodges at Kinabalu Park, but buffet breakfast is offered for a fee of MYR 56 for adults and MYR 46 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sutera Sanctuary Lodges at Kinabalu Park?

No, there is no casino at this hotel.

What time is check-in at Sutera Sanctuary Lodges at Kinabalu Park?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Sutera Sanctuary Lodges at Kinabalu Park?

Free parking is not available at this hotel.

Does Sutera Sanctuary Lodges at Kinabalu Park have a pool?

Sutera Sanctuary Lodges at Kinabalu Park does not have a pool.

Does Sutera Sanctuary Lodges at Kinabalu Park have a restaurant?

Yes, there is a restaurant on site.

Does Sutera Sanctuary Lodges at Kinabalu Park have a spa?

There are no spa services available at this hotel.

How close is Sutera Sanctuary Lodges at Kinabalu Park to downtown Kundasang?

Sutera Sanctuary Lodges at Kinabalu Park is 1.9 mi away from Kinabalu Park.

Sutera Sanctuary Lodges at Kinabalu Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 95 reviews" "
Rating 8 - Good. 47 out of 95 reviews" "
Rating 6 - Okay. 10 out of 95 reviews" "
Rating 4 - Poor. 1 out of 95 reviews" "
Rating 2 - Terrible. 3 out of 95 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Wing Hei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have shuttle to pick up from lobby to your room. Breakfast buffet was great!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay at, within Mt Kinabalu Park. Excellent services and friendly staff. Great place to stay at if you like trekking. Good food and a nice fireplace to keep warm during cold evenings.
Stayed 2 nights in Jun 2023

8/10 Good

Ming Choo, Singapore

Traveled with group
Liked: Cleanliness, staff & service
The staff at the reception and Liwagu restaurant is attentive and courteous. KKNP is a great place to experience nature walks. The paved roads are maintained and clean. However the room & furniture is aged and requires maintenance. While the air quality in the open is refreshing and cooling, the room is stuffy. A fan to circulate the spacious room would help. The property certainly needs upgrading.
Stayed 2 nights in May 2023

8/10 Good

Naima

Traveled with partner
Liked: Cleanliness, staff & service
Lovely place to visit and relax. The bathrooms of the hill lodges require refurbishment they are outdated and had bad smell.
Stayed 2 nights in May 2023

8/10 Good

Kok Wai Peter, Singapore

Traveled with partner
Liked: Cleanliness, staff & service
Not much activities esp. night time.
Stayed 2 nights in Feb 2023

10/10 Excellent

Li Tiing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within the Kinabalu National Park, so it is surrounded by the flora and fauna of the rainforest, which is so dense and delightful. The hiking trails are nearby and even walking up to the first checkpoint is very convenient. I loved my time there lots as an escape from the city life.

10/10 Excellent

Sureswaran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service and stay.
Great stay. Great people. The bathroom needs to be upgraded. Otherwise, very nice. great breakfast.
Stayed 1 night in Feb 2022

8/10 Good

Dzafran Alif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful stay, some of the facilities could use an upgrade and the restaurant is a bit average taste wise, but overall if you love nature you will love it here.
Stayed 1 night in Dec 2021

8/10 Good

Ellyna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Value for money
I stayed at Peak Lodge. The view is beautiful. However , the lodge is a little dated and deserves a refurbishment .overall, it's comfortable without much hassle Staff are very friendly and responsibke .I left so personal belongings behind and Azlan managed to deliver it to KK city to my friend. Thank you
Stayed 1 night in Aug 2020

8/10 Good

Maurizio

Traveled with family
Liked: Room comfort
Disliked: Staff & service
so disappointing
it remain the best option in Kundasang but every time maintenance and services are getting worst... this time, in one of the best villas they have, paid RM 800 for one night stay, not enough hot water for all guests to have a shower. My bed blanket had a big stain on one side. Restaurant is becoming ridiculously bad... overpriced, specially at breakfast time, doesn’t offer enough options and quality of food for the level of the Sutera resort..... RM 28 for french toasts that are just 2 slices of bread, 3 very small slices of banana (1/6 of a normal banana fruit), and and a spoon of honey!!?? I still recommend the place for a stay mostly because there are no better options but avoid the restaurant at all
Stayed 1 night in Jul 2020