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 New York • 1 Room
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Luxe Life Hotel New York

4-star property
19 West 31st Street, New York, NY 1-855-201-7819
4.0 out of 5
Very good!
See all 14 travelocity Reviews

"It was a great experience for both me and my friend. The staff was amazing from front desk check in and check out. Will definitely stay here again. " More

By a verified traveler on Mon 29 Jan 2024

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Hotel Description

3.5-star hotel near Empire State Building

Manhattan stay

A stay at this Manhattan hotel places you steps from Empire State Building and within a 5-minute walk of Herald Square. Also, Macy's is within half a mile (1 km) and Times Square is within 2 miles (3 km).

Nightclub, 24-hour fitness

A nightclub and a 24-hour gym are featured at this smoke-free hotel. Business travelers can take advantage of the 24-hour business center. Self parking is offered and multilingual staff can provide around-the-clock assistance.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$149* Per night/room Apr 29 - Apr 30

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, Multiple Beds

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Life Hotel ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Life Hotel

Everyone (6) Couples (2) Family (2)
5 out of 5

Posted by on Mar 1, 2024

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Comment from Hotel Management

Mar 23, 2024 by Customer Service

Elizabeth, we're thrilled to hear you had a wonderful experience at Life Hotel New York. We truly appreciate you choosing to stay with us and we hope to welcome you back on your next visit to New York. Enjoy your day!

5 out of 5
It was a great experience for both me and my friend. The staff was amazing from front desk check in and check out. Will definitely stay here again.

Posted by on Jan 29, 2024

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Comment from Hotel Management

Jan 30, 2024 by Customer Service

Carlos, it is delightful to hear about your pleasant experience at Life Hotel New York. We appreciate your highlight on our welcoming front desk service, and it gratifies us to learn that you and your friend would choose us again for your stay. Our team members eagerly await your next visit.

5 out of 5
Great bathroom wonderful bed

Posted by , from BERKELEY on Dec 16, 2023

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Comment from Hotel Management

Dec 17, 2023 by Customer Service

Katherine, thank you for sharing your positive experience. We're delighted to hear you appreciated the bathroom and the comfortable bed at Life Hotel New York. Our goal is to offer our guests a relaxing and enjoyable stay. Your feedback helps us achieve this important objective. We hope to see you again soon for yet another delightful stay.

3 out of 5
Firstly, they partner with a parking garage, which is usually great. Except the address for the garage we were given was not the correct location they’re actually partnered with. So once I went to go pick up my car after checkout, I was charged more than I was anticipating. It’s a very simple hotel in itself. They currently do not offer any sort of bar or restaurant as it’s currently under development- so no room service. Elevator is pretty old, so it takes awhile to get to your floor if you’re on one of the higher floors. Once in the room, it feels more like a small studio apartment with no kitchen than a hotel- which we didn’t mind. Mattress is INCREDIBLE. Bathroom is decent size, no issues with water temperature or pressure. Room itself was clean, despite its age. Only a small closet for hanging clothes. TV is mounted on the wall, and you can login to Netflix, but the brightness isn’t adjustable, and it seemed a bit dim at night. Window in the room is very small, but the shutters block out almost all light, and despite typical NY sounds, the room is surprisingly quiet. Front desk was helpful the 2 times I called them. AC/heat is a single unit above the window controlled by a remote. We tested out both, and they worked great, especially since the room was pretty small. Overall, we had a decent stay. Pretty much just the basics. Just be mindful of parking if you plan on driving.

Posted by on Nov 6, 2023

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Comment from Hotel Management

Nov 8, 2023 by Customer Service

Krystal, we appreciate your detailed feedback about your experience. It's unfortunate that the parking issue occurred, and we'll look into clarifying partnerships. With the hotel currently undergoing renovations, we hope to bring some exciting dining options your way soon. The elevator and room setup are nuances part of the Life Hotel New York's charm, and we're glad the mattress provided an excellent sleep experience. The attentive service from our front desk colleagues is a testament to our dedication to guest satisfaction. Thank you for bringing the aspects of TV and window settings to our attention. We welcome your insights and will use these to improve. Your kind understanding during the in-progress renovations is appreciated, and we look forward to your next stay.

5 out of 5
The king size bed

Posted by on Oct 4, 2023

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Comment from Hotel Management

Oct 19, 2023 by Customer Service

Deborah, it's wonderful to hear that you appreciated the king size bed at Life Hotel New York. We endeavor to provide the most comfortable experience for all guests and we're glad to note this added positivity to your experience. We look forward to welcoming you back in the future.

3 out of 5
There was long hair on the floor, bathtub, and closet of my room. The coffee is terrible. The room is nicely designed and pretty large for NYC. It seems like the staff needs training or better management.

Posted by , from los angeles on Feb 24, 2020

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Comment from Hotel Management

Feb 26, 2020 by General Manager

Dear Craig, We appreciate you taking the time to leave a review. Our apologies that your room was not spotless, and we will address your comments regarding our team as well. We are always working to improve, and we are confident that on your next visit we can exceed your expectations. Ferran Sanfelimon General Manager

4 out of 5
Likes: *very clean *very friendly and helpful *quit *great location Dislikes: *rooms kind of small *if your looking for fancy it’s not, old NYC boutique *2 comp drinks for the bar thats never open *Hallway at the ends dark Over all, yes I would definitely stay there again!

Posted by , from Buffalo on Nov 30, 2019

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Comment from Hotel Management

Dec 2, 2019 by General Manager

Dear Kathie, It was a pleasure to host you, and we're grateful for your insightful review. We're so glad you enjoyed our clean accommodations, fantastic location, and exceptional staff. Please accept our apologies, however, for the concerns you mentioned. We appreciate your feedback; rest assured, we'll look into these issues to ensure each will be addressed. Our team hopes to welcome you back to our property soon. Ferran Sanfelimon General Manager

2 out of 5
Very disappointing for the price. It was not advertised that the restaurant and bar have been shut down making the lobby feel deserted and neglected . The rooms were very clean but spare. I won't be staying again.

Posted by on Sep 23, 2019

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5 out of 5
Super friendly staff and fabulous location. Room was a bit minimal but the bed was super comfortable.

Posted by on May 28, 2019

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Comment from Hotel Management

May 31, 2019 by General Manager

It was a joy to have you with us at Life Hotel during your trip to NYC. While our room decor wasn't quite your taste, it's nice that you were pleased with our service, location, and bed. We are thankful for your valuable feedback and hope our paths cross again if you come back to the Big Apple. Take care! Kathleen Herman Director of Rooms

3 out of 5
No hot water though we told the desk about it twice. No bureau in the room so no place to put things that didn't require hangers. VERY noisy heating unit. Not worth the price.

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 29, 2019 by General Manager

We appreciate your feedback and the opportunity to improve. Please accept our apologies for any difficulties you experienced. We'll pass your comments along to the appropriate staff members, and we'd be grateful for the chance to offer you the excellent accommodations we're known for. Kathleen Herman Director of Rooms

About the Luxe Life Hotel New York

Location 19 West 31st Street, New York, NY 10001

Property Features

There's an onsite 24-hour business center. A nightclub, a 24-hour fitness center, and multilingual staff are also featured at the business-friendly The Life Hotel. Parking is available for a fee. This 3.5-star New York hotel is smoke free.

  • 98 guestrooms or units
  • 10 levels
  • Built in 1894
  • Nightclub
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: New York W 32nd St. Station (0.3 km / 0.2 mi)
  • Metro station: 34 St. Station (Herald Square) (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Life Hotel offers 98 air-conditioned accommodations with safes and designer toiletries. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 60-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: USD 30 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries will be accepted for a fee only for guests named on the reservation. Any deliveries received more than 2 weeks before a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 4
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per day
  • Nearby parking fee: USD 50 per day (800 ft away; open 6:00 AM to midnight)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Herald Hotel
  • Herald Square Hotel New York
  • Herald Square New York
  • Hotel Herald
  • Hotel Herald Square
  • Life Hotel NoMad
  • The Life Hotel Hotel
  • The Life Hotel New York
  • Luxe Life Hotel New York
  • The Life Hotel Hotel New York

You should know

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.