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"Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee " More

By a verified traveler on Thu 15 Feb 2024

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Hotel Description

Hotel near Laguna Bacalar Ecological Park in Bacalar

Close to the beach

Within a 15-minute walk of the hotel, you'll find Municipal Spa of Bacalar and Cenote Negro. Fort of San Felipe and Canal de los Piratas are also within 2 miles (3 km).

Outdoor pool, terrace

An outdoor pool, free self parking, and barbecue grills are featured at this hotel. WiFi in public areas is free. A terrace, a garden, and a library are also on offer.

Habitación Sencilla

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$33* Per night/room Apr 8 - Apr 9

Habitación King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Hotel Hacienda Bacalar ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Hacienda Bacalar

Couples (1) Family (2)
2 out of 5
Very bad hot water system, no hot water......... .................... ............................

Posted by on Mar 5, 2019

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Comment from Hotel Management

Mar 18, 2019 by .

thank you for your coments.

5 out of 5
Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee

Posted by , from NANAIMO on Feb 15, 2024

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1 out of 5
Desde q fui hacer el check in una señora x m atendió de mala gana así q con esa actitud pésima m quite y fui a otro hotel el Roble aunq m salió más caro pero la verdad m encanto la estancia

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 16, 2020 by .

gracias por sus comentarios. Saludos cordiales.

Property Features

As a guest of Hotel Hacienda Bacalar, you'll find an outdoor pool, a library, and a terrace. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a garden are also featured at Hotel Hacienda Bacalar. Limited free parking is available on a first-come, first-served basis. This Bacalar hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2008
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Hacienda Bacalar offers 28 accommodations with air conditioning. 32-inch LED televisions come with digital channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

  • Separate bedroom
  • LED television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Hacienda Bacalar

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

Contactless check-in and contactless check-out are available.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Limited hot water onsite
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 70–150 for adults, and MXN 60–120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Hacienda Bacalar
  • Hacienda Bacalar
  • Hotel Hacienda Bacalar Hotel
  • Hotel Hacienda Bacalar Bacalar
  • Hotel Hacienda Bacalar Hotel Bacalar

You should know

  • There is limited hot water on site.
  • One child 10 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.