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4.4 out of 5

"Clean room and well furnished. Staff was friendly and helpful. " More

By a verified traveler on Sun 25 Feb 2024

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Hotel Description

Enjoy free breakfast at this Alcoa hotel

In Alcoa

You'll be within 3 miles (5 km) of Covenant Health and 6 miles (10 km) of Meigs Falls with a stay here. Fort Loudoun Lake and Palace Theater are also within 6 miles (10 km).

Renovated in 2019

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a gym on site, and a 24-hour front desk and express check-out are also provided.

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$90* Per night/room Apr 4 - Apr 5

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Knoxville Airport/Alcoa ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Knoxville Airport/Alcoa

Everyone (17) Couples (2) Family (3)
5 out of 5
Clean room and well furnished. Staff was friendly and helpful.

Posted by on Feb 25, 2024

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Comment from Hotel Management

Feb 25, 2024 by Alma M

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

5 out of 5
Nice & clean. On the breakfast they can add scramble eggs.

Posted by on Nov 7, 2023

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Comment from Hotel Management

Nov 8, 2023 by Alma M

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

5 out of 5
Bed is comfortable and the breakfast was excellent. The faucet is loose and gets water on the counter, and the drain barely drains. Overall a nice property for 1 night, last minute stay.

Posted by on Oct 19, 2023

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Comment from Hotel Management

Oct 20, 2023 by Alma M

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

4 out of 5

Posted by , from Winston Salem on Aug 30, 2023

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Comment from Hotel Management

Sep 19, 2023 by Alma M

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

1 out of 5

Posted by on Jul 27, 2023

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Comment from Hotel Management

Aug 16, 2023 by Alma M

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4 out of 5

Posted by , from PINEY FLATS on Jun 11, 2023

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Comment from Hotel Management

Jul 2, 2023 by Alma M

Thanks for staying with us. We appreciate your feedback!

5 out of 5
It was extremely clean. The staff was professional, helpful, and friendly.

Posted by on Apr 9, 2023

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Comment from Hotel Management

Apr 9, 2023 by Alma M

Good morning Deborah! Thank you for taking the time to do a review. We appreciate your feedback and hope you stay with us again soon.

2 out of 5
Although it appeared clean, the room had a horrible mildew smell and the bed and floor felt damp all the time

Posted by on Aug 15, 2022

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Comment from Hotel Management

Aug 16, 2022 by Alma M

Thank you for taking the time to write this review and share your experience. It's disheartening to learn you did not enjoy your stay and the room was not properly maintained according to the high standards of our housekeeping and maintenance staff. Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you’ll return to see how we grow

5 out of 5

Posted by on May 16, 2022

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4 out of 5

Posted by on Apr 18, 2022

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About the Best Western Knoxville Airport/Alcoa

Location 162 Cusick Rd, Alcoa, TN 37701

Property Features

Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free during limited hours. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Knoxville Airport/Alcoa. Self parking is free. A complete renovation of Best Western Knoxville Airport/Alcoa was completed in June 2019. This Alcoa hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 2003
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Inn Alcoa
  • Best Alcoa
  • Country Inn Suites By Carlson Knoxville Airport TN
  • Country Inn Suites by Radisson Knoxville Airport TN
  • Best Knoxville Alcoa Alcoa
  • Best Western Knoxville Airport/Alcoa Hotel
  • Best Western Knoxville Airport/Alcoa Alcoa
  • Best Western Knoxville Airport/Alcoa Hotel Alcoa
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.