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4.1 out of 5

"I enjoyed my stay. However, room service is not offered. My iron didn’t work and I had to call several times to reach someone in housekeeping and the ... " More

By a verified traveler on Sun 02 Apr 2023

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Hotel Description

Hotel perfectly located for exploring Northside

Northside stay

Your stay at this Northside hotel places you within 9 miles (15 km) of Houston Grand Prix and Sam Houston Race Park. Willowbrook Mall and Golf Club of Houston are within 12 miles (20 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking.

Guest Room, Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$108* Per night/room Apr 14 - Apr 15

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Houston Intercontinental Airport ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Houston Intercontinental Airport

Everyone (12) Couples (3) Family (7)
5 out of 5

Posted by on Mar 15, 2024

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Comment from Hotel Management

Mar 16, 2024 by Customer Service

Thanks, Danny! It's outstanding your time at Hyatt Regency Houston Intercontinental Airport was fantastic. We can't wait until your next visit!

3 out of 5
I enjoyed my stay. However, room service is not offered. My iron didn’t work and I had to call several times to reach someone in housekeeping and the front desk. I finally received a replacement iron and it didn’t work, so the employee returned with a third iron which was damaged but it did work. Otherwise, I gad a nice mostly quiet stay!

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 3, 2023 by Customer Service

Thank you for sharing your feedback, Keith.We're disappointed to hear you were unsatisfied with your stay. We strive to provide our guests with a wonderful experience from beginning to end so it's great you enjoyed your stay. Please know your feedback regarding our housekeeping service will be addressed with the appropriate members of our team so we may improve for the future.We hope you'll give us another opportunity to provide you with the quality experience we're truly capable of sharing with our guests. Thank you again for the feedback.

5 out of 5
Restaurant and bar are real good and it is fortunate because this is the place that’s around

Posted by , from YORBA LINDA on Feb 5, 2023

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Comment from Hotel Management

Feb 6, 2023 by Customer Service

Thanks for the outstanding rating, William!We're delighted your time at Hyatt Regency Houston Intercontinental Airport was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

5 out of 5

Posted by on Nov 23, 2022

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3 out of 5

Posted by on May 28, 2022

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4 out of 5

Posted by on Feb 10, 2022

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4 out of 5
Overall a comfy and accommodating property. The staff were attentive and helpful even with it being Covid. I would stay again if I were in Houston

Posted by on Dec 31, 2021

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Comment from Hotel Management

Dec 31, 2021 by Customer Service

Thanks for the 4-star rating and review, Jewell! We're thrilled you had such a pleasant time at the Hyatt Regency Houston Intercontinental Airport! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our comfortable accommodations and helpful staff so much. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely day!

5 out of 5
Loved the room. Property was ok

Posted by , from Indianapolis on Oct 10, 2021

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Comment from Hotel Management

Oct 11, 2021 by Customer Service

We appreciate the feedback, Candice. We're happy you had a pleasant stay with us and enjoyed our accommodations. However, we're disappointed that your stay with us was less than ideal. We regret that our hotel didn't meet your expectations. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.

5 out of 5
Ice machine was turned off. Spoke with front desk. They had no idea how to turn back on….

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 30, 2021 by Customer Service

Thank you for the review, Patricia! We're happy you had a pleasant stay with us and appreciated our property. It's unfortunate you had such challenges with our ice machine. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a lovely day.

5 out of 5
Staff very friendly, and responsiveness was outstanding. Great shuttle service to Airport.

Posted by on Jun 18, 2021

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About the Hyatt Regency Houston Intercontinental Airport

Location 425 N Sam Houston Pkwy E, Houston, TX 77060

Property Features

Hyatt Regency Houston Intercontinental Airport offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 16 meeting rooms. Event space at this hotel measures 27000 square feet (2508 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Hyatt Regency Houston Intercontinental Airport. A roundtrip airport shuttle is free during limited hours. Self parking is free. Smoking is allowed in designated areas at this Houston hotel.

  • 1 building
  • 335 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 27000 sq ft of conference space
  • 2508 sq m of conference space
  • Built in 1982
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Regency Houston Intercontinental Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Sam's Bar - Onsite bar.

Sam's Restaurant - Onsite restaurant. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle service 5 AM until midnight.

Hyatt Regency Houston Intercontinental Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures
  • Car not required
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21.00 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Houston North Hyatt
  • Hyatt Hotel Houston North
  • Hyatt Houston North
  • Hyatt North Houston
  • Hyatt Regency Houston Intercontinental Airport Hotel
  • Hyatt Regency North Houston Hotel
  • Hyatt Regency North Houston
  • Hyatt Regency Houston Intercontinental Airport Hotel
  • Hyatt Regency Houston Intercontinental Airport Houston
  • Hyatt Regency Houston Intercontinental Airport Hotel Houston

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.