Aston Maui Banyan was a huge disappointment.
Posted Jun 27, 2017 on Expedia
Floor were dirty, ants in the room, remote didn't work and the window AC unit was so noisy we couldn't sleep when it was on. Didn't realize there was no elevator, so had to carry our luggage to the third floor. No ice machine in the hall, no kleenex in the room. My daughter summed it up, "every one of my college dorms has been nicer than this!" No wi-fi and no covered parking. It was the worst.
Comment from Hotel Management
Aug 20, 2017 by Michael Winchatz, Hotel Management
Aloha Vicki. Thank you for your review. We are glad to hear you enjoyed our ideal and beautiful location. Your valuable feedback regarding the need for updates to your room and a number of our amenities is appreciated and will be shared with our management so that we may look into improving these important features for the benefit of our guests. We do apologize for your disappointment, and hope to have another opportunity to better serve you in the future. Mahalo.