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Old Town Suites

3-star property
517 Truman Ave, Key West, FL 1-855-201-7819
4.0 out of 5
Very good!
See all 4 travelocity Reviews

"For those that don’t like seeing anyone in person this is the check-in and vacation for you! We enjoyed staying here and people didn’t bother us and w ... " More

By a verified traveler on Mon 26 Dec 2022

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Hotel Description

3-star hotel near Duval Street

Key West Historic District stay

A stay at this Key West Historic District hotel places you steps from Ernest Hemingway Home and Museum and a 5-minute walk from Duval Street. Tennessee Williams Key West Exhibit and City Zoo Gallery are also within half a mile (1 km).

Renovated in 2017

This hotel features self parking and a coffee shop. WiFi in public areas is free. A terrace, a snack bar/deli, and express check-in are also on offer.

Old Town Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$154* Per night/room Apr 21 - Apr 22

Old Town Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Old Town One Bedroom Cottage

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Old Town Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Old Town Suites ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Old Town Suites

Everyone (2) Couples (1) Family (1)
1 out of 5
Upon our arrival to the property the smart lock did not work and the door was left wide open and unlocked for anyone to enter. I texted the number that’s listed on the itinerary and let them know that the lock was not working and that the property was open. I was ok with that until more issues came up. The air conditioner can not keep the entire space at a comfortable temperature, the toilet would barely flush and we could not use it l, there was a terrible smell coming from the bathroom, and then there was the main concern which was there was no smoke detector in the unit at all. I texted the property’s number once again and told them I’d be leaving without staying the night immediately. They did not respond until noon the next day, and would not issue me a refund. It is highly unsafe and also illegal for them to not have a working smoke detector in the unit. Please do yourself a favor and DO NOT book with this property.

Posted by on Aug 16, 2023

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5 out of 5
For those that don’t like seeing anyone in person this is the check-in and vacation for you! We enjoyed staying here and people didn’t bother us and we didn’t bother others. We could stay in and have time together comfortably and make some food but also go out and dine anywhere on Duval.

Posted by on Dec 26, 2022

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5 out of 5

Posted by on Feb 7, 2021

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5 out of 5

Awesome experience

We were just looking for a basic room to sleep while in key West. This room was more than expected. Nice comfortable and clean. Would definitely stay there again when we come back.

Posted by , from richmond va on Jan 27, 2018

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About the Old Town Suites

Location 517 Truman Ave, Key West, FL 33340

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Old Town Suites also features a terrace, express check-in, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Old Town Suites was completed in October 2017. Smoking is allowed in designated areas at this 3-star Key West hotel.

  • 4 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1972
  • Deli
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Old Town Suites offers 4 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on a limited basis and hair dryers can be requested.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Denny's - This diner specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Better Than Sex Desserts - This café specializes in American cuisine. Reservations are required. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Guests will receive check-in instructions prior to their arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No front desk
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Private entrance
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 127 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hospitium Collection Key West Apartment
  • Hospitium Collection Apartment
  • Old Town Suites Apartment Key West
  • Hospitium Collection
  • Old Town Suites Key West
  • Old Town Suites Hotel
  • Old Town Suites Key West
  • Old Town Suites Hotel Key West
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.