"Phone in bathroom had dust on it. Hallways connecting rooms had small paper or derbis on carpet. Spilled or drops of coffee in elevator floor not clea ... " More
Naniwa stay
With a stay at this Naniwa hotel, you'll be within half a mile (1 km) of Osaka City Air Terminal and 2 miles (3 km) of Tsutenkaku Tower. Shitennoji Temple and Osaka Museum of History are also within 3 miles (5 km).
Multiple dining options
This hotel features free WiFi in public areas, wedding services, and self parking. Dry cleaning and luggage storage are also provided.
Apr 26, 2022 by Hotel Monterey Grasmere Osaka Front Manager
Thank you so much for staying with Hotel Monterey Grasmere Osaka. In spite of you chose our hotel, we are terribly sorry for inconvenience of cleaning up. Based on your comments and suggestinons, we aim to enhance of cleaning and improve our service skill. Thank you for contributing your commments. We look forward to see you again.
There are 3 restaurants on site. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and dry cleaning/laundry services are also featured at Hotel Monterey Grasmere Osaka. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Osaka hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Monterey Grasmere Osaka offers 348 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
ESCALE - This restaurant serves lunch and dinner.
ZUIENTEI - This restaurant serves lunch and dinner. Open select days.
Kobe - This restaurant serves lunch and dinner. Open select days.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note early check-in is not available.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.