- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Nice renovations. Disrespecful checkout staff
The renovations of the hotel lobby area were really good. Nice fresh and modern look. Rooms have always been very comfortable, I have stayed here several time before. One down side was that the balconies have been permanently sealed. They were open in the past. The guy at checkout was extremely disrepectful. He asked me three times if I had taken anything from the minibar. When I replied in the negative all three times, he started explaining to me what a minibar was. I found it highly disrespectful and this ruined overall amazing experience of the hotel.