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The Promenade Pondicherry

4.0 star property
4-star beach hotel with 2 restaurants

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The Promenade Pondicherry

Photo gallery for The Promenade Pondicherry

2 restaurants, breakfast, lunch, dinner served; barbecue
Exterior detail
Standard Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Buffet
Lobby

Overview of The Promenade Pondicherry

Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
23 Goubert Avenue Pondicherry - 605 001, Puducherry, Pondicherry, 605001
  • Popular LocationPondicherry Promenade Beach1 min walk
  • Popular LocationGovernment Place6 min walk
  • Popular LocationSri Aurobindo Ashram10 min walk

Room options

Superior Room, 1 Double Bed

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Double Bed

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Room, 1 Double Bed, Sea View

  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Multiple Beds

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Accord Puducherry
Pool
Hot Tub
Breakfast included
Spa
4.2 out of 5, Very Good, (180)
The price is $66
per night
$77 total
includes taxes & fees
May 9 - May 10
Accord Puducherry

About the neighborhood

Puducherry

City center stay.With a stay at this Pondicherry Beach hotel, you'll be steps from French War Memorial and Statue of Dupleix. Pondicherry Promenade Beach and Notre Dame de Anges are also within half a mile (1 km).

What's nearby

  • Pondicherry Promenade Beach - 1 min walk
  • Pondicherry Lighthouse - 3 min walk
  • Government Place - 6 min walk
  • Sri Aurobindo Ashram - 10 min walk
  • Sacred Heart of Jesus - 16 min walk

Getting around

  • Pondicherry-Puducherry Station - 16 min walk
  • Pondicherry (PNY) - 24 min drive

Restaurants

  • The Indian Kaffe Express - 2 min walk
  • Coromandel Cafe - 2 min walk
  • Café des Arts - 5 min walk
  • Hope Cafe - 4 min walk
  • Villa Krish - 5 min walk

About this property

The Promenade Pondicherry

4-star beach hotel with 2 restaurants
The Promenade Pondicherry offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at The Promenade Pondicherry. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

This 4-star Puducherry hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Promenade Pondicherry offers 38 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Serena Spa has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a steam room. The spa is open daily.

Languages

Arabic, English, French, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: INR 520 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Promenade Pondicherry

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 4500
  • Christmas Eve (24 December) Gala Dinner per child: INR 2499 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5250
  • New Year's Eve (31 December) Gala Dinner per child: INR 2599 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately INR 520 per person
  • Airport shuttle fee: INR 5000 per room (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Hotel Pondicherry
Promenade Pondicherry
The Promenade Hotel Pondicherry
The Promenade
The Promenade Pondicherry Hotel
The Promenade Pondicherry Puducherry
The Promenade Pondicherry Hotel Puducherry

Frequently asked questions

How close is The Promenade Pondicherry to the airport?

The Promenade Pondicherry is 4.7 mi (24-min drive) away from the Pondicherry (PNY) airport, the closest popular airport to the property.

Does The Promenade Pondicherry have an airport shuttle?

The Promenade Pondicherry offers an airport shuttle 24 hours a day, on request, for a charge of INR 5000 per room, one way.

How close is The Promenade Pondicherry to the beach?

This hotel is a short 1-minute walk from Pondicherry Promenade Beach and 8 mi (35-min drive) from Paradise Beach. Don't forget your sunscreen!

Does The Promenade Pondicherry offer free breakfast?

Free breakfast isn’t provided at The Promenade Pondicherry, but continental breakfast is offered for a fee of INR 520 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at The Promenade Pondicherry?

No, there is no casino at this hotel.

What time is check-in at The Promenade Pondicherry?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Promenade Pondicherry?

Free parking is not available at this hotel.

Does The Promenade Pondicherry have a pool?

The Promenade Pondicherry features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does The Promenade Pondicherry have a restaurant?

There are 2 onsite restaurants, offering options like barbecue, ocean views, and al fresco dining.

Does The Promenade Pondicherry have a spa?

Pamper yourself with a day at Serena Spa, where you can enjoy Swedish massages, body scrubs, and facials.

How close is The Promenade Pondicherry to downtown Puducherry?

The Promenade Pondicherry is 3.3 mi away from Puducherry.

The Promenade Pondicherry Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 134 reviews" "
Rating 8 - Good. 43 out of 134 reviews" "
Rating 6 - Okay. 28 out of 134 reviews" "
Rating 4 - Poor. 16 out of 134 reviews" "
Rating 2 - Terrible. 6 out of 134 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sundharam

Stayed 1 night in Dec 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Ttaveler
Over price , dirty and noisy
Stayed 1 night in Nov 2023

10/10 Excellent

Shikha

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, everything was walking distance. Loved the stay
Stayed 3 nights in May 2023

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

nanda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Stayed 2 nights in Feb 2023

6/10 Okay

Kamalakar

Liked: Staff & service
Disliked: Property conditions & facilities
It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Stayed 2 nights in Jan 2023

10/10 Excellent

Jennifer, Stirling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & caring staff
Stayed 4 nights in Nov 2022

6/10 Okay

asif

Traveled with family
Liked: Cleanliness
Average hotel
Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average Paying 24000 per night was not value for money
Stayed 2 nights in Oct 2022