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4.4 / 5Excellent
234 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    Portage Creek Bicentennial Park
    3 min drive
  • Popular Location
    Crossroads Park Shopping Center
    4 min drive
  • Airport
    Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    4 min drive
  • Popular Location
    Milham Park Golf Club
    4 min drive

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    About this area


    Homewood Suites by Hilton Kalamazoo-Portage is located in Portage. Air Zoo and Kalamazoo Institute of Arts are cultural highlights, and travelers looking to shop may want to visit Crossroads Park Shopping Center and Gull Meadow Farms. Kalamazoo Nature Center and Formula K Family Fun Park are also worth visiting.

    Popular Location

    What's nearby

    • Portage Creek Bicentennial Park - 3 min drive
    • Crossroads Park Shopping Center - 4 min drive
    • Milham Park Golf Club - 4 min drive
    • Air Zoo - 5 min drive
    • James W. Miller Auditorium - 9 min drive

    Getting around

    • Kalamazoo Transportation Center - 13 min drive
    • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 4 min drive

    About this property

    Homewood Suites by Hilton Kalamazoo-Portage

    Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a meeting room, and dry cleaning are onsite. All 97 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities available to guests include free WiFi, free wired Internet, and sofa beds.

    Property amenities


    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    Free buffet breakfast
    Free reception (select days)

    Things to do

    Fitness center
    Indoor pool

    Family friendly

    Dry cleaning service
    Free rollaway/extra beds
    Full-sized refrigerator
    Indoor pool
    Laundry facilities
    Separate dining area
    Separate living room
    Snack bar/deli
    Sofa bed


    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Free grocery shopping service
    Laundry facilities
    Luggage storage

    Languages spoken


    Business services

    1 meeting room
    Business center


    BBQ grill(s)


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel


    Smoke-free property

    Room amenities


    Air conditioning
    Ceiling fan
    Free rollaway beds
    Sofa bed


    Free toiletries
    Hair dryer


    LCD TV

    Food and drink

    Coffee/tea maker
    Dining room


    Connecting rooms available
    Free local calls
    Laptop-friendly workspace
    Separate living room
    Separate sitting area


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Liked: Cleanliness, property conditions & facilities

    Perfectly functional, but missed the Hilton touch.

    Those small amenities like a fully stocked breakfast bar and complementary newspapers were missing.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Good, but needs some work...

    We've been here a few times now. It's a nice place, but this time it was overrun by a bunch of kids for what looked to be a birthday party, which is completely fine! Don't get me wrong, I love the idea of a birthday party and the pool fun, etc. However, when we went down to enjoy the pool on one of the nights, the kids had completely taken the place over and had used up all the towels, there were towels in the pool, all over the patio area, plastic cups in the hot tub, all the pool safety equipment was being played with and was in the pool. After they left there they went into the workout room and were misusing all of that equipment, in addition they were way too young to be in there. Someone should have really said something to the one adult that was there 'supervising' the whole group. My group was left cleaning up their mess because we felt bad for the front desk employee that was left with it. They did give us a late check-out, which we appreciate. That same party must have been in the room above ours and they were really, really loud. Would have just appreciated a little more supervision by the hotel staff and enforcement of appropriate behavior in pool/workout room areas. The rooms were nice, but could use a little TLC. Can definitely see the wear & tear that's been done since our first visit 4 years ago.

    Stayed 2 nights in Jan 2020


    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Liked the exercise and pool areas. Liked the breakfast. Did not like the bed or pillows.

    Stayed 1 night in Jan 2020


    • Disliked: Staff & service, room comfort

    Not good customer service

    Hotel was experiencing problems with the room type that we reserved for a family of 5 and paid in full for prior to arriving. Instead of calling prior to our check in or notifying us at the time of check in, the hotel checked us in and let us get all of our family and belongs up to the room to find out that we got a room with only 1 king bed. Very disappointed in the whole experience. Called as soon as we saw and the hotel was not helpful in resolving. Told me they could give me an additional room that would not be adjoining however I cannot leave my children unattended in another room (all are 3 and under). Was told that the general manager would be in and able to help me in the morning, the general manager was not scheduled to be in the next morning as I found out when I went to check out. Was then told I would be contacted that day by the general manager who was given not only my email but primary phone, still have not been contacted and we checked out 2 days ago.

    Stayed 1 night in Jan 2020

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