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Mandarin Oriental Kuala Lumpur

5-star property
Kuala Lumpur City Centre, Kuala Lumpur, 1-855-201-7819
5.0 out of 5
Exceptional!
See all 2 travelocity Reviews

"Location is central and next to a mall and nice restaurants " More

By a verified traveler on Sat 14 Dec 2019

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Hotel Description

Family-friendly 5-star hotel near Pavilion Kuala Lumpur

Heart of Kuala Lumpur

Within a 15-minute walk of this Kuala Lumpur City Centre hotel, you'll find Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Petaling Street are also within 2 miles (3 km).

Poolside dining

A full-service spa, 4 restaurants, and 2 outdoor tennis courts are all featured at this luxury hotel. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Deluxe City View Room King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$196* Per night/room May 10 - May 11

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Club Deluxe, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Park View Room Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe City View Room Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Mandarin Oriental, Kuala Lumpur ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mandarin Oriental, Kuala Lumpur

5 out of 5
Location is central and next to a mall and nice restaurants

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 16, 2019 by Frank P Stocek

Dear rlgc Thank you for your kind feedback and 5/5 post. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel.

5 out of 5
The gym was excellent! I liked the different flavors of water and the equipment and gym were larger than most hotels. The staff in the gym were exceptionally nice and competent.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by Frank P Stocek

Dear Rena Great to know that you enjoyed our gym and thank you for your commendation toward our colleagues. We greatly appreciate your positive post and look forward to welcome you back to our hotel.

About the Mandarin Oriental Kuala Lumpur

Location Kuala Lumpur City Centre, Kuala Lumpur, 50088

Property Features

Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a spa tub, and a fitness center are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 629 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kuala Lumpur Pasar Seni Station (3.6 km / 2.2 mi)
  • Metro station: KLCC Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Mosaic - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

MO Bar - Onsite cocktail bar. Open daily.

Mandarin Grill - This restaurant serves lunch and dinner. Open daily.

Aqua Restaurant & Grill - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Lai Po Heen - This restaurant serves brunch, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Please note that any special requests must be confirmed by contacting the hotel in advance.

Mandarin Oriental, Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 111.3 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Noise-free rooms not guaranteed
  • Security system
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Service animals not allowed
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 111.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Mandarin Oriental
  • Mandarin Oriental Hotel Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur
  • Mandarin Kuala Lumpur
  • Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Kuala Lumpur
  • Mandarin Oriental, Kuala Lumpur Hotel
  • Mandarin Oriental, Kuala Lumpur Kuala Lumpur
  • Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.