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5.0 out of 5

"excellent balance price versus service/ quality. Ideal for families visiting universal studios. Breakfast is amazing and service in general is high st ... " More

By a verified traveler on Wed 22 Jan 2020

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Hotel Description

3.5-star hotel near Universal Studios Japan

Heart of Osaka

At this Konohana hotel, you'll be within a 5-minute walk of Universal Studios Japan and Osaka Takoyaki Museum. Also, Universal CityWalk Osaka is within half a mile (1 km) and Legoland Discovery Center is within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. Self parking, a coffee shop, and a snack bar/deli are also offered.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$91* Per night/room Apr 22 - Apr 23

Caribbean Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Triple Room (2 Single Beds and 1 Sofa bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

AEGEAN DELUXE Quadruple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Universal Port ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Universal Port

Family (1)
5 out of 5
excellent balance price versus service/ quality. Ideal for families visiting universal studios. Breakfast is amazing and service in general is high standard.

Posted by on Jan 22, 2020

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Renovations + Closures

The property will be renovating from October 1 2021 to March 31 2024 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Hotel Universal Port. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 1 building
  • 600 guestrooms or units
  • 14 levels
  • Built in 2005
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Chidoribashi Station (4.4 km / 2.7 mi)
  • Metro station: Universal City Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Universal Port offers 600 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Separate shower and tub
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Children's slippers
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Rico rico - This buffet restaurant serves breakfast and dinner.

Acqua - This buffet restaurant serves breakfast only. Open select days.

Rex cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Lounge R - This café serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.

The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Requests for food allergies cannot be accommodated at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property is not currently implementing any guest safety measures
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2980 per person
  • Covered self parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Universal Port
  • Hotel Universal Port Osaka
  • Universal Port
  • Universal Port Hotel
  • Universal Port Osaka
  • Universal Port Osaka
  • Hotel Universal Port Hotel
  • Hotel Universal Port Osaka
  • Hotel Universal Port Hotel Osaka

You should know

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.