The location of the hotel is close to beach and shopping area. But the hotel is so outdated, room is dusty, dirty and very outdated. I wash all my clothes after staying at this hotel. Kids got multiple inset bites.
Comment from Hotel Management
Aug 27, 2017 by Kona Bay Hotel Guest Relations, Hotel Management
Aloha, We are so thankful you booked your stay with us at Kona Bay Hotel. We are constantly trying to improve the experience of our guests, and ensure that all guest's concerns, requests, and comments are addressed promptly. It is important to us that our staff exude the essence of aloha to each and every one of our guests, and it is wonderful to hear that those efforts have paid off. We sincerely apologize for not having met your expectations on this visit regarding your room, and do hope that the front desk was able to help you regarding your concerns. We are also very happy to note that we are currently in the process of renovating our rooms, and appreciate your understanding at this time. It would be our pleasure to have you as our guest again, and look forward to that time. Mahalo for bringing this to our attention, and we hope to see you again soon.