We wanted to like this hotel but disappointed
Posted Jun 18, 2017
I reserved a room for 2 adults and 2 children. Upon checking in, the clerk was adamant I only reserved for 2 people. When I showed her our printed itinerary, she never apologized for being mistaken. She did find a room to accommodate 4 people, and we loved the ocean front view. We, however, did not love it when the A/C was out for 2 nights. It was 85+ degrees, very humid and very uncomfortable. There was no overall communication from the hotel staff when the A/C would again be working and little apology for the inconvenience. When we checked out, the clerk reluctantly took $50 off our bill, and only at our insistence.
Proceed with caution before staying here!