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 El Paso •1 Room
 El Paso • 1 Room
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Hilton Garden Inn El Paso / University

3-star property
111 W University Ave, El Paso, TX 1-855-201-7819
4.6 out of 5
Exceptional!
See all 17 travelocity Reviews

"It was how close it was to my areas of my trip everything was walkable and this is amazing. " More

By a verified traveler on Sun 20 Aug 2023

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Hotel Description

3-star hotel near Paso del Norte International Bridge

In El Paso

You'll be steps from University of Texas at El Paso and within a 10-minute walk of Las Palmas Medical Center. UTEP Theater and Chihuahuan Desert Gardens are also within half a mile (1 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room May 26 - May 27

Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hilton Garden Inn El Paso / University ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn El Paso / University

Everyone (10) Couples (1) Family (5)
5 out of 5

Posted by on Feb 27, 2024

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Comment from Hotel Management

Feb 28, 2024 by Customer Service

Belinda, thank you for choosing Hilton Garden Inn El Paso/University for your stay. We're thrilled that your experience met your expectations. We look forward to your next visit.

5 out of 5
It was how close it was to my areas of my trip everything was walkable and this is amazing.

Posted by on Aug 20, 2023

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Comment from Hotel Management

Aug 21, 2023 by Customer Service

Thank you for leaving us this wonderful review, Tim!We're thrilled your time at Hilton Garden Inn El Paso/University was so enjoyable! It's also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!

4 out of 5

Posted by on Aug 6, 2023

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Comment from Hotel Management

Aug 8, 2023 by Customer Service

Thank you for taking the time to leave us a 4/5 rating, D!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hilton Garden Inn El Paso/University.

5 out of 5
Staff was friendly and professional. Gave us a lot of info. The hotel is clean and amenities are great!

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 3, 2023 by Customer Service

Thank you for the excellent rating, Nathan!It's fantastic to hear you enjoyed your stay at Hilton Garden Inn El Paso/University so much! We're delighted we could accommodate you during your stay and that we left you with a wonderful impression. Your praise for our kind staff, clean accommodations, and amenities is much appreciated! Thank you for taking the time to share.We look forward to hosting you again soon!

5 out of 5

Posted by on Mar 30, 2023

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Comment from Hotel Management

Apr 19, 2023 by Customer Service

Thank you for taking the time to leave this wonderful rating, Cynthia! We hope to see you again soon at Hilton Garden Inn El Paso/University so we can share yet another amazing experience!

5 out of 5

Posted by on Jan 22, 2022

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5 out of 5
Humm!!!!!

Posted by on Jan 9, 2022

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5 out of 5

Posted by , from BLACKLICK on Nov 11, 2021

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4 out of 5

Posted by on Jul 5, 2021

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5 out of 5

Posted by on May 31, 2021

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About the Hilton Garden Inn El Paso / University

Location 111 W University Ave, El Paso, TX 79902

Property Features

Hilton Garden Inn El Paso / University offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn El Paso / University. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Self parking is free. Smoking is allowed in designated areas at this 3-star El Paso hotel.

  • 1 building
  • 153 guestrooms or units
  • 5 levels
  • Built in 2006
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: El Paso Union Depot (2.9 km / 1.8 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hilton Garden Inn El Paso / University offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–17 for adults, and USD 8–17 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn El Paso University
  • Hilton Garden Inn University El Paso
  • Hilton Garden Inn University Hotel El Paso
  • Hotel Hilton Garden Inn El Paso / University El Paso
  • Hotel Hilton Garden Inn El Paso / University
  • Hilton Garden Inn El Paso University Hotel
  • Hilton Garden Inn El Paso University
  • El Paso Hilton Garden Inn El Paso / University Hotel
  • Hilton Garden Inn El Paso / University El Paso
  • Hilton Garden Inn University Hotel
  • Hilton Garden Inn University
  • Hilton Paso University Paso
  • Hilton Paso University Paso
  • Hilton Garden Inn El Paso / University Hotel
  • Hilton Garden Inn El Paso / University El Paso
  • Hilton Garden Inn El Paso / University Hotel El Paso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.