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"Casino games were fun and creative. " More

By a verified traveler on Tue 14 Mar 2023

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Hotel Description

3.5-star hotel near Harrah's Casino

Heart of Joliet

With a stay at this Joliet hotel, you'll be steps from Harrah's Casino and Joliet Area Historical Museum. Rialto Square Theater and Billie Limacher Bicentennial Park are also within half a mile (1 km).

Multiple dining options

This hotel features 4 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Mar 31 - Apr 1

Premium Riverview 1 King Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Riverview 2 Queens Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harrah's Joliet Casino & Hotel ratings based on 20 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Harrah's Joliet Casino & Hotel

Everyone (12) Couples (3) Family (5)
5 out of 5

Posted by on Oct 23, 2023

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Comment from Hotel Management

Nov 13, 2023 by Hotel operation supervisor

Thank you for your positive review. We look forward to seeing you on aa return visit.

1 out of 5
There is no heat in my room! Hotel is full…no other room available. I asked for at the very least a space heater. None. Maintenance tried to fix the heat for two hours…nothing. At least they tried…shivering, asked for some extra blankets. Tried running the shower(old school trick)…didn’t work. It’s 1AM. Shoulda just went home. Quick trip has turned into an uncomfortable one. I’ve been to this hotel/casino before and have never had this issue. Not happy.

Posted by on Oct 9, 2023

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Comment from Hotel Management

Oct 9, 2023 by Hotel operation supervisor

We apologize for your inconveniences. We will forward your issues and concerns to the appropriate departments.

2 out of 5
No complimentary breakfast at hotel. Only small quick place open for food other 2 restaurants where both closed on Tuesday night so no good meals to eat

Posted by on Sep 14, 2023

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Comment from Hotel Management

Sep 16, 2023 by Hotel operation supervisor

We apologize for your inconvenience. We will forward your issues and concerns to the appropriate departments.

5 out of 5

Posted by on Jul 28, 2023

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Comment from Hotel Management

Aug 17, 2023 by Sean

Thanks for the review!

5 out of 5

Posted by , from washington on Jul 19, 2023

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Comment from Hotel Management

Jul 20, 2023 by Hotel FD

We are pleased that you had an excellent stay with us and look forward to your future stays with us.

5 out of 5
Casino games were fun and creative.

Posted by on Mar 14, 2023

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Comment from Hotel Management

Mar 14, 2023 by Hotel FD

Glad to hear you had a great stay.

5 out of 5
The carpets are filthy and dusty! I couldn’t stop sneezing! The toilet handle was broken and wouldn’t stop running…it was late at night when discovered so switching rooms wasn’t convenient. Our daughter’s non-smoking room reeked of cigarette smoke! It was a relatively decent priced room and the bed was comfortable, but wouldn’t stay again and don’t recommend.

Posted by , from Warner Robins GA on Jul 16, 2022

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Comment from Hotel Management

Jul 17, 2022 by Hospitality Supervisor

Thank you we appreciate your feed back

5 out of 5

Posted by , from TIFFIN on Nov 8, 2021

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4 out of 5
Property was very nice and easy to get around in. I am guessing that the reason we didn't get our room cleaned and fresh towels is because of the Covid?? Not sure. Would be nice to have the Buffet open, but totally understandable with the virus issue. Otherwise, we had a really good time at the Casino and the room was plenty comfortable.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Oct 1, 2021 by Sean

Thanks for the review! Fresh towels are only provided during your stay upon request. And yes, COVID did play a part in the closing of the Buffet. We are currently in the process of adding a new dining option in its place. We appreciate the feedback!

5 out of 5

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 20, 2021 by Sean

Thanks for the review!

About the Harrah's Joliet Casino & Hotel

Location 151 N Joliet St, Joliet, IL 60432

Property Features

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Harrah's Joliet Casino & Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Joliet hotel.

  • 200 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Joliet Gateway Center (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Harrah's Joliet Casino & Hotel offers 200 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Joliet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Harrah's Joliet Casino & Hotel has 4 restaurants serving breakfast, lunch, and dinner.

The Reserve - This steakhouse serves dinner only. Open select days.

Flavors Buffet - This café serves lunch only.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • This property does not allow children.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay
  • Resort fee: USD 17.40 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Parking
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harrah's Joliet Casino & Hotel
  • Harrah's Joliet Casino Hotel
  • Harrah's Joliet Casino
  • Harrah's Joliet Casino &
  • Harrah's Joliet Casino & Hotel Hotel
  • Harrah's Joliet Casino & Hotel Joliet
  • Harrah's Joliet Casino & Hotel Hotel Joliet

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.