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4.4 out of 5

"I like that the pool was open until midnight, but there were no lights and it was a bit scary swimming after dark. I like the spacious breakfast area ... " More

By a verified traveler on Thu 18 May 2023

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Hotel Description

Aparthotel near Lackland Air Force Base in San Antonio

In San Antonio

You'll find Joint Base San Antonio and Wilford Hall Medical Center within a 15-minute walk of this San Antonio aparthotel. Lackland Air Force Base and Wolff Municipal Stadium are also within 2 miles (3 km).

Free perks

This aparthotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 74 apartments offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$77* Per night/room May 6 - May 7

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Lackland AFB (San Antonio), TX ratings based on 31 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Lackland AFB (San Antonio), TX

Everyone (11) Couples (2) Family (19)
5 out of 5
I like that the pool was open until midnight, but there were no lights and it was a bit scary swimming after dark. I like the spacious breakfast area and the good food! Wish it were a bit later during the weekdays (like it is on the weekend). VERY nice staff!

Posted by , from ST AUGUSTINE BEACH on May 18, 2023

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5 out of 5
Nice place

Posted by on Jan 16, 2023

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Comment from Hotel Management

Jan 22, 2023 by Nathan

Thank you for visiting us!

4 out of 5
Pro: Clean, good parking, comfortable bed easy friendly check in. Con: Breakfast potatoes were cold. No ice available next day.

Posted by on Sep 28, 2022

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Comment from Hotel Management

Oct 3, 2022 by Neil

Thank you for the feedback. We are glad you enjoyed your stay and will be addressing the issues with our team.

4 out of 5
Clean and spacious room.

Posted by on Jun 21, 2022

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Comment from Hotel Management

Jun 21, 2022 by Neil

Thank you for the great feedback. We are glad you enjoyed your stay!

1 out of 5
2 homeless guys came in and Venus was the girl on duty, she had to chase them out, they were s te ealingcoffee and coikies. She was very brave. It is a bad area and we did not know this when we booked. Never again. The room is tiny compared to what i was charged, this is not a typical Radisson.. stained carpet, wet carpet and sticky stuff on shower wall! Gross!

Posted by , from DEL RIO on Jun 21, 2022

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Comment from Hotel Management

Jun 21, 2022 by Neil

Thank you for the feedback. We apologize for any inconvenience during your stay and will review the issues at hand with our team.

5 out of 5
My favorite hotel in San Antonio tx

Posted by on Jun 2, 2022

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Comment from Hotel Management

Jun 10, 2022 by Neil

Thank you for the great feedback. See you again soon!

3 out of 5
Water pressure was weak in faucets and shower. Trash was overflowing daily in the cans along the property. Pool had trash in it as well (water bottles, cans). Thermostat hanging from connection wire. Some general maintenance would spruce the place up and make it nicer.

Posted by , from Hopewell Junction on Apr 13, 2022

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Comment from Hotel Management

Apr 14, 2022 by Neil

Thank you for the feedback. We will review the issues with our team. Please accept our apologies for any inconvenience you incurred during your stay.

5 out of 5
The people were nice

Posted by on Dec 17, 2021

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Comment from Hotel Management

Jan 3, 2022 by Neil

Thank you so much!

5 out of 5
I felt so comfortable. Everyone was so helpful and kind to us especially when so much was happening with our Air Man grandsons military orders changing so quickly and decisions having to be made at a moments notice. Eveyone at the front desk were a blessing to my family, Belinda, Samantha, Tiffiany and the General Manager. They kept us sane and they never broke a sweat.I always saw Tiffiany walking around the Inn not knowing who she was. A pretty lady who just smiled but unbeknown to me she was working, keeping an eye around the place making sure things were running smoothly. Then the lady who prepared the amazing breakfast each morning was just so efficiant, going back and forth cleaning up , refilling , collecting what was left on the tables , so polite and her helpers were the same. But I remember her, she didnt skip a beat and still always ready to flash a smile. I nerver expected so much food. I thought we were going to be served just toast, coffee, tea, boxes of cereal and perphaps a few donuts, lol..I was so surprise. Even John who attended to the pool was so friendly. My husband and I enjoyed every moment of his interesting conversation on Texas and places of interest. So pleasant was he that we even thought " yep! we gotta move here!" They were God sent.We would have lost it with out them. I rather be at Country Inn and Suites than a big Fancey hotel where people are snobbish or too busy to help. Thank you my friends , we can never forget all your Kindness. ..Helen

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 16, 2021 by Tom

Wow. I am blushing with pride. We will get with the Staff and share your comments. Thank you, welcome to our family and CONGRATULATIONS!!

5 out of 5
Staff was very helpful.

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 24, 2021 by Dominique

Thank you for your kind review. I will share this with the staff.

About the Country Inn & Suites by Radisson, Lackland AFB (San Antonio), TX

Location 6502 Old Highway 90 West, San Antonio, TX 78227

Property Features

Country Inn & Suites by Radisson, Lackland AFB (San Antonio), TX offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this aparthotel measures 1023 square feet (95 square meters) and includes conference space. A library, barbecue grills, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Lackland AFB (San Antonio), TX. Self parking is free. Smoking is allowed in designated areas at this San Antonio aparthotel.

  • 1 building
  • 74 guestrooms or units
  • 2 levels
  • 1023 sq ft of conference space
  • 95 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Lackland AFB (San Antonio), TX offers 74 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • No elevator (single level property)
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Lackland Sea World Area
  • Holiday Inn Sea World Area Hotel Lackland
  • Country Inn Carlson Lackland AFB San Antonio
  • Country Inn Carlson Lackland AFB
  • Country Carlson Lackland AFB San Antonio
  • Country Carlson Lackland AFB
  • Country Inn Suites by Radisson Lackland AFB (San Antonio) TX

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.